Lead Risk And Control Analyst

Nomura; Mumbai City; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Nomura is seeking a Lead Issue Management Specialist to oversee the CIO Issues Management lifecycle and drive maturity across the organisation. The role focuses on training, governance, and timely escalation of risk events within a regulated financial services context.

Based in Mumbai, the specialist will partner with business units and three lines of defence to ensure robust controls, policy adherence, and effective issue resolution and reporting for senior management and regulators.

Qualifications

• Proven track record of establishing or improving issue management programs in a financial services context.
• Experience in risk management and control within Investment Banking, Audit, consulting, or related industry.
• Experience operating in a regulated environment and with the Three Lines of Defence.
• Strong communication skills with attention to detail.

Responsibilities

• Serve as the primary owner and gatekeeper of the Issue Management Lifecycle.
• Conduct periodic reviews to ensure adherence across business units.
• Develop and maintain procedures and process guides.
• Deliver comprehensive training and refresher sessions.
• Produce monthly governance reports and analyze trends for senior management and boards.
• Respond to ad-hoc reporting requests from regulators and external auditors.
• Build relationships with stakeholders to embed effective issue management practices.

Skills

Issue management

Risk management

Regulated environment

Stakeholder management

Communication skills

Tools

ServiceNow IRM

Job description

Job Description:

Nomura Overview

Nomura is a financial services group with an integrated global network. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking), and Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.
Nomura Services, India supports the groups global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the groups global operations across four international regions.
At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards.

Divisional Overview

The Chief Information Office (CIO) function oversees group-wide technology and our data office. Were aligned to our key businesses across the group and operate enterprise-wide functions for risk management, governance and controls, supply chain and infrastructure. Our purpose is to support Nomuras business strategy and deliver consistent group-wide services based on common operating principles.

Business Overview

The CIO Chief Controls Office (CCO) supports the CIO function in setting and enforcing consistent implementation of a risk-based control framework, to manage all CIO owned level 1 risks within current risk appetite. The Lead Issue Management Specialist is a critical role responsible for managing and maturing the CIO Issues Management process. This position serves as the primary subject matter expert for all aspects of the issue management lifecycle, encompassing training delivery, stakeholder guidance, query resolution, governance reporting, and monitoring adherence with the Issue Management Lifecycle framework across the CIO organization.

What We Offer

• We support employee wellbeing by ensuring a sense of purpose and belonging.
• We offer a comprehensive range of wellbeing services which allows employees to get access to the assistance they need at any point in their wellbeing journey.
• Our bespoke benefits support employees and their familys holistic wellbeing and are inclusive of diverse identities and family structures

Role & Responsibilities

• Serve as the primary owner and gatekeeper of the Issue Management Lifecycle, updating based on key framework component updates or business changes (e.g. risk events, lessons learned and regulatory changes).
• Conduct periodic reviews to assess adherence to the Issue Management Lifecycle across business units, highlighting to the respective CCO stakeholders where non-adherence is identified.
• Develop and maintain supporting procedures and process guides.
• Deliver comprehensive training and provide refresher training to maintain competency and reinforce best practices.
• Produce comprehensive monthly governance reports and analyze issue management trends for senior management and Board-level committees.
• Prepare responses to ad-hoc reporting requests from senior management, regulators, and external auditors.
• Build and maintain strong relationships with issue management stakeholders, partnering with business unit teams to embed effective issue management practices.

Mandatory Skill Set

• Proven track record of establishing or improving issue management programs in a financial services context
• Relevant risk management and control experience within Investment Banking, Audit, a consulting firm or related industry
• Experience operating in a regulated environment
• Experience managing stakeholders across the Three Lines of Defence
• Good communication skills with strong attention to detail

Desired Skill Set

• Experience with ServiceNow IRM Issues Management module
• Familiarity with cyber security, resilience and related domains
• Acts as a catalyst for change and inspires confidence in stakeholders
• Contributes to a culture of continuous business process improvement

Domain

• Issue Management Lifecycle
• Risk management frameworks
• Governance and reporting
• Three Lines of Defence governance

Technical

• Information Technology (IT)
• Information Security (IS)
• Data Management
• Technology understanding relevant to the CIO risk agenda

We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carers responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age.
Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.
The benefits are subject to change and will be in accordance with Companys policies as may be applicable from time to time.