Lead - Retail & Digital @ Bangalore {Job...

Aditya Birla Group; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Aditya Birla Group in Bengaluru seeks a Senior Manager to lead Retail & Digital initiatives. You will oversee digital platforms for online orders, customer connectivity, and MIS reporting to improve efficiency across Jayashree Textiles units.

This role involves coordinating with business users, SAP/ERP integrations, and driving automated solutions to reduce manual work. The position requires 10–15 years of experience in IT within textiles or consumer goods, with strong leadership and project

Qualifications

• Experience in digital transformation initiatives across retail or consumer goods.
• Ability to drive end-to-end digital platforms and reporting.
• Strong stakeholder management and solution architecture knowledge.

Responsibilities

• Collaborate to plan and run digital platforms for online orders and customer connectivity.
• Lead digital track and MIS reporting across stores and orders.
• Drive SAP/ERP integration and data-driven decision making.
• Coordinate with business users and SI partners on finance and CRM projects.
• Mentor team members and manage vendor resources for IT delivery.
• Ensure uniform processes and optimization across the unit.

Skills

Digital Transformation Strategies

Consumer Goods

Education

Bachelor Of Engineering

Master In Computer Application

Job description

Lead - Retail & Digital @ Bangalore {Job...

• Textiles
• Karnataka

Required Experience 10 - 15 years

Basic Section

No. Of Position 1

Grade 9

Level Senior Manager

Organisational

BUSINESS Textiles

BUSINESS_UNIT-1 Jayashree Textiles

BUSINESS_UNIT-2 Jayashree Textiles

BUSINESS_UNIT-3 Jayashree Textiles

DEPARTMENT-1 Information Technology

Country India

Function Information Technology

Skills

Skill

Digital Transformation Strategies Consumer Goods - Digital Transformation

Bachelor Of Engineering Master In Computer Application

CERTIFICATION

Job Description

Job Band: 8

Job Purpose

Supporting all digital platforms for online order bookings and customer connection. Providing retail digitalization and operation support.

To plan & ensure the smooth running & utilization of:

• Digital Solutions and Lead the Digital Track,
• Build automated reporting in Order to cash and Stores solutions
• Support the HANA migration project
• Build robust integration solutions

Job Context & Job Challenges:
Retail MIS documentation to provide clear pictures of the customized project to the business. To facilitate the proper running of the systems and to provide the best user satisfaction, to make quality software for reducing manual time.
1) Minimum Efforts and Maximum Outputs
2) Manual work automation
3) Time frame activities

Close interaction with Business users to deliver robust solutions. Ensure usage of SAP solutions

Key Result Areas

Accountability

Supporting Actions

• Develop innovative solution for business issues,
• Reduction of manual work,
• Enhancement of existing SAP Finance functionalities,
• Clearly understand the overall/ business process requirements for current & future needs and map those business processes to application functionality.
• To ensure smooth running of the module
• Interact with SI Partners on the Finance related projects as a Project manager/ Track Lead which includes Fund management,
• Act as a solution Architect and supervise the subordinate/s and partner support team on a day to day basis,
• Build up and validate the solution

CRM/ Customer

• Drive in implementing CRM Platform across the organization on any of the CRM solution (Sales Force, Microsoft Dynamics, Infor, Sugar CRM, SAP C4C)

Lead the Digital transformation Track

• Be a track lead for the various digital initiatives taken at the Unit level across the various plants, stores in the Domestic Textile Business,

Integration with Other applications

• Ability to understand the different integration points across interconnected systems,
• Ability to interact with the other application owners, support partners on the integration aspect,
• Ability to interact with business to define the KPIs to be reported,
• Ability to identify the linkages in SAP tables and mapping,

Uniformity of processes across businesses

• To design the process so that they are uniform and yet do not compromise on the business specific requirements

Process Enhancement / optimization with a view on realizing business benefits

• Establish the business requirements for current and future with a view to realizing business benefits.
• To identify the functionalities / support applications or customizations that would help meet the aforesaid requirements
• To identify the areas of present processes that falls short on its expectations or has scope for further improvements. To design and implement solutions for such processes

To ensure & support in smooth usage of SAP Sales & Distribution of all the locations

• Ensure Support is available to the users on critical period including month end,
• Smooth running of the system
• Enhancement & New development to be done considering SAP best practice,

Business Application Implementation, Roll out and Support

• To prepare a "migration" plan - where required and setting up of responsibilities from IT Functions for each task involved.
• To drive organization change management through user training and support
• Constant interaction with business for application usage

People Management

• Develop personal competencies and knowledge among vendor resources to deliver the required systems development and support needs.
• Develop strong working relationships with respective users
• Manage the attrition by creating a conducive & challenging environment.