Lead Product Manager

Honey; Bengaluru; Hybrid; INR 3,500,000 - 6,500,000; Full time

Job summary

PayPal is seeking a seasoned Product Manager to own the Payments and Payouts Platform roadmap, including card acquiring and bank payment processing. You will balance customer needs with business value and technical dependencies while collaborating with cross-functional teams across risk, compliance, and operations.

You will drive data‑driven decisions, own the payment lifecycle, and guide end‑to‑end development from discovery to launch and continuous improvement.

Qualifications

• 5+ years relevant experience with a Bachelor’s degree or equivalent experience.
• Experience in Payments/Card Acquiring is required.
• Proven ability to lead end-to-end product development from discovery to launch.

Responsibilities

• Define and own the product strategy and roadmap for Payments and Payouts Platform.
• Collaborate with business, engineering, risk, compliance, and operations to build scalable capabilities.
• Own payment lifecycle requirements including processing, settlement, reconciliation, and payouts.
• Manage multiple workstreams: analytics, customer discovery, market research, and competitive analysis.
• Lead end-to-end product development from discovery through delivery and continuous improvement.
• Monitor success metrics, drive data-driven decisions, and ensure launch readiness.

Skills

Payments/Card Acquiring

Product Management

Cross-functional Leadership

Data-driven decision making

Stakeholder management

Education

Bachelor’s degree

Job description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third‑party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end‑to‑end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross‑border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross‑border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

This job focuses to define and own the product strategy and roadmap for Payments and Payouts Platform including, card acquiring, bank payment processing, and payouts, balancing customer needs, business value, and technical dependencies. Gathering customer experience insights to inform product requirements and analyzing research, market data, and usability studies for data‑driven decision‑making. Own payment lifecycle requirements, including processing, settlement, reconciliation, payouts, and exception handling. Collaborate with business teams, engineering, architects, operations, risk, and compliance to build scalable capabilities and ensure launch readiness.

Job Description

Essential Responsibilities

• Inputs to product strategy with cross‑functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time‑to‑market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data‑driven decision‑making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Minimum Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Must‑Have

• Must have atleast 5+ years of relevant Product Management experience into Payments/Card Acquiring
• Define and own the product strategy and roadmap for Payments and Payouts Platform including, card acquiring, bank payment processing, and payouts, balancing customer needs, business value, and technical dependencies.
• Gather customer and stakeholder requirements and translate them into actionable product requirements, workflows, and acceptance criteria.
• Lead end‑to‑end product development, from discovery and solution design through delivery, launch, and continuous improvement.
• Collaborate with business teams, engineering, architects, operations, risk, and compliance to build scalable capabilities and ensure launch readiness.
• Own payment lifecycle requirements, including processing, settlement, reconciliation, payouts, and exception handling.
• Resolve customer issues, processing challenges, and delivery blockers through hands‑on problem solving and root cause analysis.
• Maintain stakeholder alignment, define success metrics, and remain accountable for product delivery and outcomes.

Subsidiary: PayPal

Travel Percent: 0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in‑person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice‑based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.