Lead Product Designer – Customer-Centric Experiences

The Versatile Club; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Part time

Job summary

A forward-thinking design company in Bangalore is looking for a Lead Product Designer to champion customer-centric experiences. This role requires a depth of product design knowledge with a strong B2C emphasis. The successful candidate will lead design efforts, ensuring features resonate with user needs while balancing business goals. If you have 5–7 years of relevant experience and a strong portfolio, we want to hear from you.

Qualifications

• 5–7 years of product design experience with B2C exposure.
• Strong ability to advocate for user needs while balancing trade-offs.
• Skilled in interaction design, usability, and emotional design practices.
• Portfolio that demonstrates customer-centric problem solving.
• Excellent communication and storytelling skills.

Responsibilities

• Lead design for user-facing product features with a customer-first lens.
• Drive design quality and ensure emotional design principles are applied.
• Conduct immersion sessions to understand diverse user groups.
• Balance business requirements with user needs in design solutions.
• Collaborate closely with PMs, engineers, and stakeholders to align on outcomes.
• Mentor peers in applying customer-centric design thinking.

Skills

communication

building

B2C exposure

advocating for user needs

interaction design

Job description

Lead Product Designer – Customer-Centric Experiences

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About The Role

We’re seeking a Lead Product Designer to champion customer‑centricity in product design. You will ensure that every feature we build not only meets business goals but also resonates deeply with user needs and emotions.

Location

• Bangalore
• 6 months (extendable)

What You’ll Do

• Lead design for user‑facing product features with a customer‑first lens.
• Drive design quality and ensure emotional design principles are applied.
• Conduct immersion sessions to understand diverse user groups.
• Balance business requirements with user needs in design solutions.
• Collaborate closely with PMs, engineers, and stakeholders to align on outcomes.
• Mentor peers in applying customer‑centric design thinking.

What We’re Looking For

• 5–7 years of product design experience with B2C exposure.
• Strong ability to advocate for user needs while balancing trade‑offs.
• Skilled in interaction design, usability, and emotional design practices.
• Portfolio that demonstrates customer‑centric problem solving.
• Excellent communication and storytelling skills.

Why Join Us

This role offers you the chance to be the voice of the customer at the design table. You’ll shape experiences that go beyond function—building products that truly connect with users.

Skills: communication, building, b2c, business requirements, product design.

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Design, Art/Creative, and Information Technology

Industries

Outsourcing and Offshoring Consulting