Lead - Process Mining

GMR Group; India; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

GMR Group seeks a BPMS Leader to drive a strategic process transformation leveraging SAP Signavio and S/4HANA RISE, embedding Kaizen culture across the organization.

The role requires deep BPM and process mining expertise, strong leadership, and cross-functional collaboration with SI partners and internal stakeholders to deliver measurable improvements.

Qualifications

• 15-20 years of experience in process mining and BPM.
• Hands-on with SAP Signavio Process Intelligence and BPM tools.
• Experience in S/4HANA/ERP transformation programs in large enterprises.
• Strong leadership with cross-functional stakeholder management.
• Familiarity with SAP RISE methodology and its impact on processes.
• Excellent analytical, facilitation, and presentation skills.

Responsibilities

• Lead end-to-end process mining lifecycle with SAP Signavio across targeted functions.
• Institutionalize process excellence by identifying inefficiencies and optimizing workflows.
• Align process models with S/4HANA configurations and best practices.
• Champion Kaizen-based continuous improvement across teams and actions.
• Integrate BPM initiatives with the S/4HANA RISE journey for scalable operations.
• Define and monitor process KPIs linked to strategic outcomes.
• Present insights and recommendations to executive leadership and steering committees.
• Lead and manage a BPMS specialist team to drive the practice.

Job description

Job Description:

JOB PURPOSE

The BPMS Leader will champion a strategic and ongoing business process transformation initiative, leveragingSAP Signavioand complementary capabilities as part of the broaderS/4HANA RISE implementation. This role is pivotal in embedding aculture of continuous improvement (Kaizen)across the organization by closely collaborating with theSystem Integrator (SI)and internal stakeholders.

The leader will driveprocess transparency, proactively identifyoptimization opportunities, and leadcross-functional transformation initiativesthat align with the Group’s strategic objectives. This position demands a specialized skill set inBusiness Process Management and Mining (BPMS)and plays a critical role in ensuring sustained process excellence and agility across the enterprise.

ORGANISATION CHART

This position will report to Chief Transformation Officer

KEY ACCOUNTABILITIES

â¢Lead and Govern the End-to-End Process Mining Lifecycle
Take full ownership of the business process mining lifecycle across targeted functions, utilizing SAP Signavio and other advanced tools and methodologies. Ensure that process models, insights, and performance metrics are continuously updated, refreshed, and aligned with evolving business needs. Establish a sustainable cadence for process reviews and refinements, embedding process intelligence as a live, dynamic capability within the organization.

â¢Institutionalize Process Excellence Across the Organization
Drive a culture of operational excellence by systematically analyzing current ("as-is") processes to uncover inefficiencies, redundancies, and areas for optimization. Leverage process mining insights to inform targeted interventions, streamline workflows, and enhance overall process performance, ensuring alignment with strategic business objectives.

â¢Align Process Models with S/4HANA Best Practices
Collaborate with cross-functional stakeholders, System Integrators (SIs), and internal teams to ensure that business process models are harmonized with S/4HANA configurations and industry-leading practices, enabling a smooth and value-driven transformation.

â¢Champion Continuous Improvement through Kaizen
Lead a Kaizen-based approach to continuous process improvement by facilitating workshops, driving engagement across teams, and ensuring follow-through on improvement actions to embed a culture of operational excellence.

â¢Integrate BPM with the S/4HANA RISE Journey
Ensure seamless alignment between BPM initiatives and the S/4HANA RISE program, focusing on process harmonization, standardization, and transformation mapping to support scalable and future-ready operations.

â¢Establish and Monitor Process KPIs
Define, track, and analyze key process performance indicators (KPIs) to measure the effectiveness of process improvements and ensure alignment with strategic business outcomes.

â¢Deliver Insightful Communication to Leadership
Synthesize and present process mining insights, improvement opportunities, and strategic recommendations to executive leadership and steering committees in a clear, data-driven, and compelling manner.

â¢Lead/Manage a team of BPMS specialists to establish and drive the activities of the practice

EXTERNAL INTERACTIONS

Vendors, Implementation Partners, Consultants

INTERNAL INTERACTIONS

GHB, SLT Members, IT Team, Business Users / Departments

EDUCATION QUALIFICATIONS

• B.E./B.Tech from reputed Institute
• MBA from Reputed Institute

RELEVANT EXPERIENCE

ï§Total 15-20 years of experience with relevant experience in process mining, business process management (BPM)
ï§Hands-on expertise with SAP Signavio Process Intelligence and related BPM tools.
ï§Proven track record of working on or alongside S/4HANA or ERP transformation programs, ideally within a large enterprise or conglomerate.
ï§Strong leadership skills with experience managing small teams and cross-functional stakeholders.
ï§Demonstrated ability to apply Lean / Kaizen / Six Sigma methodologies in practical, iterative cycles.
ï§Familiarity with SAP RISE methodology and its implications on business processes.
ï§Excellent analytical, facilitation, and presentation skills.

Preferred Skills/Experience:
ï§SAP Signavio certification or formal training.
ï§Prior experience in leading BPM interventions within a large-scale S/4HANA migration and steady state business ï§Background in manufacturing, energy, infrastructure, or similar industries (preferred but not mandatory). ï§Working knowledge of change management and stakeholder alignment in complex programs.

COMPETENCIES

• Capability Building
• Change Management (Proficient)
• Policy Development (Proficient)
• Data Automation and Process Optimization (Proficient)
• Technology Transformation (Proficient)
• IT Systems Integration (Proficient)
• Contract and Vendor Management (Proficient)
• IT Compliance and Governance (Proficient)
• Entrepreneurship
• Execution & Results
• Networking
• Personal Effectiveness
• Planning & Decision Making
• Problem Solving & Analytical Thinking
• Social Awareness
• Stakeholder Focus
• Strategic Orientation
• Teamwork & Interpersonal influence