Lead - Process Mining -

GMR Group; Delhi; Presencial; INR 4.000.000 - 7.000.000; Jornada completa

Descripción de la vacante

GMR Group seeks a BPMS Leader to drive strategic business process transformation using SAP Signavio within the S/4HANA RISE program. The role focuses on embedding a Kaizen culture, collaborating with SI partners and internal stakeholders, and delivering sustained process excellence and agility across the enterprise.

The leader will govern the end-to-end BPM lifecycle, establish process transparency, and lead cross-functional transformation initiatives that align with strategic objectives.

Formación

• Total 15-20 years of experience in process mining and BPM.
• Hands-on expertise with SAP Signavio Process Intelligence and BPM tools.
• Experience with S/4HANA or ERP transformation programs in large enterprises.
• Strong leadership with small team management and cross-functional coordination.
• Experience applying Lean/Kaizen/Six Sigma in iterative improvements.
• Familiarity with SAP RISE methodology and its impact on processes.

Responsabilidades

• Lead End-to-End Process Mining lifecycle across functions using SAP Signavio and other tools.
• Own process mining lifecycle: models, insights, and KPIs aligned to business needs.
• Institutionalize Process Excellence and drive optimization through data-driven interventions.
• Align BPM with S/4HANA best practices across functions and SI partners.
• Champion Kaizen-based continuous improvement with workshops and action follow-through.
• Coordinate BPM initiatives with S/4HANA RISE journey and monitor transformation mapping.
• Define and monitor KPIs to track improvement impact; communicate to leadership.
• Lead and manage BPMS specialists to build and grow the practice.

Conocimientos

Change Management

Problem Solving & Analytical Thinking

Strategic Orientation

Teamwork & Interpersonal influence

Educación

B.E./B.Tech

MBA

Descripción del empleo

Job Purpose

The BPMS Leader will champion a strategic and ongoing business process transformation initiative, leveraging SAP Signavio and complementary capabilities as part of the broader S/4HANA RISE implementation. This role is pivotal in embedding a culture of continuous improvement (Kaizen) across the organization by closely collaborating with the System Integrator (SI) and internal stakeholders. The leader will drive process transparency, proactively identify optimization opportunities, and lead cross-functional transformation initiatives that align with the Group’s strategic objectives. This position demands a specialized skill set in Business Process Management and Mining (BPMS) and plays a critical role in ensuring sustained process excellence and agility across the enterprise.

Organisation Chart

This position will report to Chief Transformation Officer

Key Accountabilities

• Lead and Govern the End-to-End Process Mining Lifecycle
• Take full ownership of the business process mining lifecycle across targeted functions, utilizing SAP Signavio and other advanced tools and methodologies. Ensure that process models, insights, and performance metrics are continuously updated, refreshed, and aligned with evolving business needs. Establish a sustainable cadence for process reviews and refinements, embedding process intelligence as a live, dynamic capability within the organization.
• Institutionalize Process Excellence Across the Organization: Drive a culture of operational excellence by systematically analyzing current ("as-is") processes to uncover inefficiencies, redundancies, and areas for optimization. Leverage process mining insights to inform targeted interventions, streamline workflows, and enhance overall process performance, ensuring alignment with strategic business objectives.
• Align Process Models with S/4HANA Best Practices: Collaborate with cross-functional stakeholders, System Integrators (SIs), and internal teams to ensure that business process models are harmonized with S/4HANA configurations and industry-leading practices, enabling a smooth and value-driven transformation.
• Champion Continuous Improvement through Kaizen: Lead a Kaizen-based approach to continuous process improvement by facilitating workshops, driving engagement across teams, and ensuring follow-through on improvement actions to embed a culture of operational excellence.
• Integrate BPM with the S/4HANA RISE Journey: Ensure seamless alignment between BPM initiatives and the S/4HANA RISE program, focusing on process harmonization, standardization, and transformation mapping to support scalable and future-ready operations.
• Establish and Monitor Process KPIs: Define, track, and analyze key process performance indicators (KPIs) to measure the effectiveness of process improvements and ensure alignment with strategic business outcomes.
• Deliver Insightful Communication to Leadership: Synthesize and present process mining insights, improvement opportunities, and strategic recommendations to executive leadership and steering committees in a clear, data-driven, and compelling manner.
• Lead/Manage a team of BPMS specialists to establish and drive the activities of the practice

External Interactions

Vendors, Implementation Partners, Consultants

Internal Interactions

GHB, SLT Members, IT Team, Business Users / Departments

Education Qualifications

• B.E./B.Tech from reputed Institute
• MBA from Reputed Institute

Relevant Experience

• Total 15-20 years of experience with relevant experience in process mining, business process management (BPM)
• Hands-on expertise with SAP Signavio Process Intelligence and related BPM tools
• Proven track record of working on or alongside S/4HANA or ERP transformation programs, ideally within a large enterprise or conglomerate
• Strong leadership skills with experience managing small teams and cross-functional stakeholders
• Demonstrated ability to apply Lean / Kaizen / Six Sigma methodologies in practical, iterative cycles
• Familiarity with SAP RISE methodology and its implications on business processes
• Excellent analytical, facilitation, and presentation skills

Preferred Skills/Experience

• SAP Signavio certification or formal training
• Prior experience in leading BPM interventions within a large-scale S/4HANA migration and steady state business
• Background in manufacturing, energy, infrastructure, or similar industries (preferred but not mandatory)
• Working knowledge of change management and stakeholder alignment in complex programs

Competencies

• Capability Building
• Change Management (Proficient)
• Policy Development (Proficient)
• Data Automation and Process Optimization (Proficient)
• Technology Transformation (Proficient)
• IT Systems Integration (Proficient)
• Contract and Vendor Management (Proficient)
• IT Compliance and Governance (Proficient)
• Entrepreneurship
• Execution & Results
• Networking
• Personal Effectiveness
• Planning & Decision Making
• Problem Solving & Analytical Thinking
• Social Awareness
• Stakeholder Focus
• Strategic Orientation
• Teamwork & Interpersonal influence