Lead Principal Advanced Services Engineer- (Middleware,OIC)

Oracle; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Oracle Bengaluru is seeking a Senior Oracle Middleware & Integration Consultant with 10+ years of hands-on experience in Oracle Middleware technologies, OIC, and GoldenGate. The role focuses on production support, performance optimization, and customer-facing engagements for mission-critical environments.

The candidate should excel in troubleshooting, RCA, and driving continuous service improvements across complex integration landscapes in enterprise settings, working with cross-functional teams

Qualifications

• 10+ years of hands-on experience in Oracle Middleware technologies.
• Strong expertise in Oracle Integration Cloud (OIC) and Oracle GoldenGate.
• Experience implementing observability/monitoring solutions for enterprise systems.

Responsibilities

• Provide L2/L3 production support for Oracle Middleware and Integration platforms.
• Design, implement, and support Oracle Integration Cloud (OIC) integrations.
• Deploy, configure, monitor, and troubleshoot Oracle Middleware environments.
• Manage Oracle GoldenGate replication environments and resolve synchronization issues.
• Build and maintain observability solutions using Grafana, Prometheus, ELK, Splunk or similar tools.
• Perform RCA for critical incidents and implement preventive actions.
• Collaborate with enterprise customers and cross-functional teams.

Skills

L2/L3 support

Troubleshooting

Customer facing

Incident management

Change management

Documentation

Tools

Grafana

Prometheus

ELK

Splunk

AppDynamics

Dynatrace

OpenTelemetry

Jira

ServiceNow

Job description

Job Description

We are seeking a highly skilled Senior Oracle Middleware & Integration Consultant with over 10 years of experience in Oracle Middleware technologies, Oracle Integration Cloud (OIC), Oracle GoldenGate, and Observability solutions. The ideal candidate should possess strong hands‑on expertise in managing and supporting mission‑critical production environments, troubleshooting complex integration issues, ensuring high availability, and working directly with enterprise customers. The role requires excellent technical, analytical, and customer‑facing skills with the ability to drive production stability, performance optimization, and continuous service improvements.

Responsibilities

Key Responsibilities

• Provide L2/L3 production support for Oracle Middleware and Integration platforms.
• Design, implement, and support Oracle Integration Cloud (OIC) integrations.
• Deploy, configure, monitor, and troubleshoot Oracle Middleware environments.
• Manage Oracle GoldenGate replication environments, monitor replication health, and resolve synchronization issues.
• Build and maintain observability solutions using Oracle Management Cloud, OCI Logging, OCI Monitoring, Grafana, Prometheus, ELK, Splunk, or similar tools.
• Perform root cause analysis (RCA) for critical production incidents and implement preventive actions.
• Monitor system health, integration flows, middleware components, and database replication.
• Handle production incidents while meeting defined SLAs.
• Collaborate with customers, application teams, DBAs, infrastructure, networking, and cloud teams to resolve production issues.
• Participate in on‑call support and planned maintenance activities.
• Develop automation scripts for monitoring, deployment, and operational tasks using Shell, Python, or Ansible.
• Maintain operational documentation, runbooks, knowledge articles, and standard operating procedures.
• Participate in change management, release management, and disaster recovery planning.
• Drive performance tuning and capacity planning initiatives.

Required Technical Skills

Oracle Middleware

• Oracle WebLogic Server
• Oracle SOA Suite
• Oracle Service Bus (OSB)
• Oracle HTTP Server (OHS)
• Oracle Enterprise Manager (OEM)
• Oracle Fusion Middleware Administration

Oracle Integration

• Oracle Integration Cloud (OIC)
• REST APIs
• SOAP Web Services
• File Adapter
• Database Adapter
• FTP/SFTP
• OCI Integration Services

Observability & Monitoring

Experience with one or more:

• OCI Logging
• OCI Monitoring
• OCI Operations Insights
• Oracle Management Cloud
• Prometheus
• Grafana
• ELK Stack
• Splunk
• AppDynamics
• Dynatrace
• OpenTelemetry

Cloud Platforms

• Oracle Cloud Infrastructure (OCI)
• Basic AWS/Azure knowledge is a plus

Databases

• Oracle Database
• SQL
• PL/SQL
• Performance Analysis

Automation

• Shell Scripting
• Python
• Ansible
• Terraform (Preferred)

Production Support Skills

• Incident Management
• Problem Management
• Change Management
• Root Cause Analysis (RCA)
• High Availability Architecture
• Disaster Recovery
• Performance Tuning
• Capacity Planning
• ServiceNow
• Jira
• ITIL Processes
• SLA Management

Soft Skills

• Strong customer communication and stakeholder management.
• Experience handling enterprise production customers.
• Excellent troubleshooting and analytical skills.
• Ability to work under pressure during critical incidents.
• Strong documentation and presentation skills.
• Team player with mentoring experience.
• Ability to work in a 24x7 production support environment when required.

Preferred Qualifications

• Oracle Cloud Infrastructure (OCI) Certification
• Oracle Integration Cloud (OIC) Certification
• Oracle WebLogic Administration Certification
• Oracle GoldenGate Certification
• ITIL Foundation Certification
• Oracle Cloud Operations experience

Desired Candidate Profile

• 10+ years of hands‑on experience in Oracle Middleware technologies.
• Strong expertise in Oracle Integration Cloud (OIC).
• Hands‑on experience administering Oracle GoldenGate environments.
• Experience implementing and managing observability and monitoring solutions.
• Proven experience supporting large‑scale production environments with enterprise customers.
• Excellent knowledge of middleware architecture, integration patterns, and production operations.
• Strong troubleshooting skills with the ability to resolve critical production issues independently.
• Experience working in cloud‑based environments, preferably Oracle Cloud Infrastructure (OCI).
• Ability to lead technical discussions and mentor junior engineers.

Qualifications

Career Level - IC5

About Us

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