Lead Platform Systems Admin– Application Infrastructure & DevOps

BMC Software, Inc.; Pune District; On-site; INR 2,889,000 - 3,909,000; Full time

Job summary

BMC Software, Inc. invites an experienced Lead Platform System Admin to shape and support scalable application platforms across hybrid cloud environments. You will lead incident management and drive resilience with automation and observability across on-prem, SaaS, and PaaS deployments.

The role demands strong hands-on expertise in Linux/Windows/AIX, DevOps, and IT governance, with a focus on security, automation, and enterprise-scale operations. On-call rotations may apply.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or related field (or equivalent experience).
• 6+ years of experience in the below skills.
• Application Infrastructure Design
• DevOps / DevSecOps
• Enterprise IT Operations
• Proven experience in large-scale enterprise environments.
• Application Infrastructure Architecture (Hybrid: On-Prem, SaaS, PaaS)
• Operating Systems: Linux, Windows, AIX
• Cloud Platforms: AWS ; Azure
• Cloud Platforms: Familiarity with AWS, and/or Azure for scalable AI implementation
• Agentic AI & RAG: Designing autonomous agent systems and Retrieval-Augmented Generation (RAG) pipelines. Microsoft Power Platform and Co-pilot experience preferred.
• MLOps/AIOps: Skills in automating, managing, and monitoring AI agents, pipelines and agent security.
• Containerization & Orchestration: Kubernetes, JFrog
• CI/CD & Automation: Jenkins, GitHub Actions, Control-M, Ansible, Terraform, Python, Shell Scripting
• Incident, Change, and Problem Management
• Remedy or equivalent ITSM platforms
• Identity & Access Management: Okta SSO, LDAP, Active Directory
• Testing Tools: Postman, ReadyAPI, SmartBear TestComplete
• Integration Technologies: webMethods EAI, webMethods API
• Monitoring & Observability:
• Experience with enterprise disaster recovery planning and execution

Responsibilities

• Manage and support production application environments, ensuring high availability, performance, scalability, and security.
• Lead incident management, problem resolution, and root cause analysis (RCA) for critical production issues.
• Design and maintain application infrastructure architectures across hybrid cloud platforms.
• Enforce IT governance, security policies, and compliance standards for applications and infrastructure.
• Implement DevOps and DevSecOps practices, including CI/CD, automation, security analysis, remediation and integration.
• Reduce MTTR and outage windows through automation, proactive monitoring, and observability solutions.
• Collaborate with application, network, security, and platform teams to troubleshoot and assess business impact.
• Drive continuous improvement initiatives for application upgrades, patching, and infrastructure optimization.
• Provide technical leadership, stakeholder communication, and cross team coordination.
• Participate in 24x7 on call rotations as required.

Skills

Application Infrastructure Design

DevOps / DevSecOps

Enterprise IT Operations

Hybrid Cloud Architecture

Linux

Windows

AIX

AWS

Azure

Kubernetes

Jenkins

GitHub Actions

Terraform

Python

Shell Scripting

CI/CD

Monitoring & Observability

Disaster Recovery

Education

Bachelor's degree in computer science or related field

Tools

JFrog

Remedy ITSM

Okta SSO

LDAP

Active Directory

Postman

ReadyAPI

WebMethods

Job description

Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC! We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer. We use cutting‑edge technologies to manage BMC's infrastructure and showcase it to the customers – program is called BMC on BMC!

BMC IT is seeking a Lead Platform System Admin with deep expertise in Application Infrastructure Architecture, DevOps, and Enterprise Operations. This role is responsible for designing, deploying, and supporting highly available, secure, and scalable application platforms across hybrid cloud environments (On Prem, SaaS, PaaS). The ideal candidate has strong hands on technical capabilities, experience leading enterprise scale production environments, and a proven track record of improving system resilience, automation, and operational efficiency.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

• Manage and support production application environments, ensuring high availability, performance, scalability, and security.
• Lead incident management, problem resolution, and root cause analysis (RCA) for critical production issues.
• Design and maintain application infrastructure architectures across hybrid cloud platforms.
• Enforce IT governance, security policies, and compliance standards for applications and infrastructure.
• Implement DevOps and DevSecOps practices, including CI/CD, automation, security analysis, remediation and integration.
• Reduce MTTR and outage windows through automation, proactive monitoring, and observability solutions.
• Collaborate with application, network, security, and platform teams to troubleshoot and assess business impact.
• Drive continuous improvement initiatives for application upgrades, patching, and infrastructure optimization.
• Provide technical leadership, stakeholder communication, and cross team coordination.
• Participate in 24x7 on call rotations as required.

To ensure you’re set up for success, you will bring the following skillset & experience:

• Bachelor's degree in computer science, Information Technology, Engineering, or related field (or equivalent experience).
• 6+ years of experience in the below skills :-
• Application Infrastructure Design
• DevOps / DevSecOps
• Enterprise IT Operations
• Proven experience in large-scale enterprise environments.
• Application Infrastructure Architecture (Hybrid: On-Prem, SaaS, PaaS)
• Operating Systems: Linux, Windows, AIX
• Cloud Platforms: AWS ; Azure
• Cloud Platforms: Familiarity with AWS, and/or Azure for scalable AI implementation
• Agentic AI & RAG: Designing autonomous agent systems and Retrieval-Augmented Generation (RAG) pipelines. Microsoft Power Platform and Co-pilot experience preferred.
• MLOps/AIOps: Skills in automating, managing, and monitoring AI agents, pipelines and agent security.
• Containerization & Orchestration: Kubernetes, JFrog
• CI/CD & Automation: Jenkins, GitHub Actions, Control-M, Ansible, Terraform, Python, Shell Scripting
• Incident, Change, and Problem Management
• Remedy or equivalent ITSM platforms

• Identity & Access Management: Okta SSO, LDAP, Active Directory
• Testing Tools: Postman, ReadyAPI, SmartBear TestComplete
• Integration Technologies: webMethods EAI, webMethods API
• Monitoring & Observability:
• Experience with enterprise disaster recovery planning and execution

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 3,398,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

( Returnship@BMC )

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more.