Lead Platform Engineer

SymphonyAI; Bengaluru; Hybrid; INR 3,500,000 - 5,000,000; Full time

Benefits offered by this job

Flexible hybrid model

Career growth opportunities

Access to latest technologies

Collaborative environment

Job summary

SymphonyAI in Bengaluru is seeking a Lead Platform Engineer to own and scale the IRIS platform operations across cloud and on‑prem environments. You will deploy, manage, and secure Kubernetes clusters on Azure and AWS, build CI/CD pipelines, and automate infrastructure with Terraform and Ansible.

You will drive incident management, perform root cause analysis, conduct monthly audits, and collaborate with product teams to deliver reliable, compliant platforms that empower retail and manufacturing

Qualifications

• 4+ years of AWS and/or Azure hands-on experience.
• 3+ years of Linux systems experience.
• 4+ years of Kubernetes experience.
• 2+ years of Docker experience.
• 4+ years of CI/CD pipelines (AzureDevOps or similar).
• 2+ years of Terraform/Ansible automation.
• 2+ years of Cloud (Azure, AWS, or GCP).
• Knowledge of security best practices and vulnerability tools.
• Ability to troubleshoot Production issues and perform RCAs.
• Able to work in an Agile environment.

Responsibilities

• Contribute to IRIS platform operations roadmap and execution.
• Deploy and manage cloud infrastructure on Azure and AWS with governance.
• Lead production operations, including incident management and root cause analysis.
• Automate deployments across cloud providers and on‑premise (K3s/RKE2).
• Collaborate with customers and services teams for multiple installations.
• Conduct monthly vulnerability audits, DAST tests, and backups review.
• Develop CI/CD pipelines for microservices across environments.
• Implement security best practices across cloud and on‑premise environments.
• Develop and maintain Helm charts for Kubernetes apps.
• Manage databases and messaging systems (Postgres, Elastic, Redis, Kafka).
• Implement auto-scaling in Kubernetes and IaC provisioning.
• Operate Kubernetes clusters ensuring scalability, reliability, and security.
• Monitor, log, and alert to maintain SLAs and availability.
• Enforce security/compliance in pipelines and deployments.
• Serve as operations contact point for multiple product teams.

Skills

AWS/Azure experience

Linux systems

Kubernetes

CI/CD pipelines

Cloud knowledge (Azure/AWS/GCP)

Security practices

Agile

Troubleshooting/RCAs

Production support

Tools

Kubernetes

Docker

Terraform

Ansible

Azure DevOps

Acunetix

Snyk

Checkmarx

Trivy

Job description

Overview

Our solutions hosted on our Iris Smart Manufacturing platform combine equipment and process domain expertise in Mining & Metals, Oil & Gas, Chemicals & Petrochemicals with the state-of-the-art in data sciences, machine learning, and process optimization. The IRIS platform can work in hybrid mode and is built using microservices architecture. The applications are containerised and run on Azure Kubernetes service and use Azure blob storage, Data Lake, IoT Hub, Event Hub, Event Grid, and Queues.

Introduction

Job Title

Lead Platform Engineer

Overview

Our solutions hosted on our Iris Smart Manufacturing platform combine equipment and process domain expertise in Mining & Metals, Oil & Gas, Chemicals & Petrochemicals with the state-of-the-art in data sciences, machine learning, and process optimization. The IRIS platform can work in hybrid mode and is built using microservices architecture. The applications are containerised and run on Azure Kubernetes service and use Azure blob storage, Data Lake, IoT Hub, Event Hub, Event Grid, and Queues.

The development team embraces DevOps culture and delivers products using Continuous Delivery principles. You will be key in managing multiple installations of the platform across Cloud and on-premise environments, fixing security vulnerabilities on a monthly basis, conducting audits, and contributing to automation of installations. You will have a great opportunity to work with a world‑class team and latest technologies and be able to learn and contribute.

Job Description

Responsibilities

• Contribute to the IRIS Platform operations roadmap and execute planned research and development
• Deploy and manage cloud infrastructure on Azure and AWS using best practices and governance standards
• Lead production operations, including incident management, troubleshooting, and root cause analysis
• Automate so that IRIS Platform is deployable easily across multiple Cloud providers such as Azure and AWS, and on-premise such as K3s and RKE2
• Work with customers and Services team to support multiple installations of the IRIS platform
• Conduct monthly audits including vulnerabilities, DAST tests, and review of backups, cost and access reviews
• Develop CICD pipelines for projects built microservices that would be deployable across multiple environments
• Implement security best practices in cloud and on-premise environments to address vulnerabilities and compliance requirements
• Develop and maintain Helm charts for packaging and deploying Kubernetes applications
• Manage operations of the databases and messaging systems Postgres, Elastic, Redis, and Kafka including configuration, scalability, and backups
• Implement auto‑scaling of various platform services within the Kubernetes environment
• Automate infrastructure provisioning with Terraform, Ansible, or similar IaC tools
• Operate Kubernetes clusters, ensuring scalability, reliability, and security
• Implement monitoring, logging, and alerting to maintain SLAs and availability targets
• Apply security best practices and enforce compliance standards across cloud and deployment pipelines
• Be the operations contact point for multiple product teams

Required Skills & Qualifications

• 4+ years of hands‑on experience with AWS and/or Azure
• 3+ years of experience working with Linux systems
• 4+ years of commercial experience with Kubernetes
• 2+ years of experience working with Docker
• 4+ years of experience setting up CICD pipelines (AzureDevOps or similar)
• 2+ years of experience with automation tools such as Terraform and Ansible
• 2+ years of experience with Cloud such as Azure, AWS or GCP
• Good knowledge of best security practices, vulnerability management, and testing tools such as Acunetix, Snyk, CheckMarx or Trivy
• Troubleshooting problems in Production and comfortable doing root cause analysis
• Able to work in an Agile environment

Preferred Skills & Qualifications

• Good working or operational knowledge of databases (Postgres, Elastic search, Redis or similar)
• Exposure to configuring web servers such as Nginx
• Working knowledge of monitoring tools such as Grafana and Prometheus
• Working knowledge of a messaging framework such as Event Hub, Kafka, RabbitMQ or similar

Compensation & Benefits

• Competitive salary and benefits package
• Flexible hybrid working model
• Opportunities for professional growth and development
• Collaborative and inclusive work environment
• Access to the latest technologies and tools
• Opportunity to make a tangible impact on cutting‑edge Retail/CPG AI solutions

Diversity & Inclusion Statement

We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.

About Us

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.