Lead Network Administrator N 4C

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Hyderabad; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

Genpact is seeking an experienced Lead Network Administrator N to design, implement, and troubleshoot enterprise Cisco networks. You will work hands-on across routing, switching, security, and automation, coordinating with cross-functional teams and vendors.

Ideal candidates have strong experience with BGP/EIGRP, Palo Alto firewalls, F5 load balancers, and automation using Python/Ansible. Join a fast-paced environment delivering strategic networking projects.

Qualifications

• Proven track-record as Network Engineer in enterprise Cisco environment.
• Strong technical competency in routing, switching and security.
• Experience with automation and scripting is a plus.

Responsibilities

• Liaise with PMs and engineers for cross-functional projects.
• Be the single point of contact for assigned projects.
• Lead/design sessions with other technical teams and vendors for site turn up.
• Coordinate with local IS and Telco vendors for site deployment.
• Work in Incident/Change/Service Request processes and Problem Management.
• Implement and troubleshoot network security solutions including firewalls.

Skills

Networking

Cisco devices

BGP/EIGRP

Firewalls

Automation (Python/Ansible)

F5 LTM/GTM

ITIL/Agile

Education

CCNA/CCNP Cisco Certification

Tools

Cisco devices

Palo Alto Firewall

F5 LTM/GTM

Job description

Lead Network Administrator N

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Network

Ideal candidate will have proven track-record working as a Network Engineer in an enterprise level Cisco environment. The role requires a strong, ethical, passionate and dedicated engineer who will demonstrate a high level of technical competency, commitment to deliver business critical projects in a dynamic and often hectic environment.

This is a hands-on position. The role requires someone who is highly technical, systematic, organized and results oriented. Someone who can design, configuring, implementing, testing and troubleshooting the solution. Someone who can take ownership of the project from end to ends with a high sense of urgency. The role requires engineer with strong background and experience in R&S and network Security (BGP, EIGRP, DMVPN, Palo Alto ,...), optimization and firewalls and Automation.

Preference will be given to candidate with experience in integrations with proven background driving complex projects from initiations to delivery.

• Liaise with PMs and technical engineers from other technology groups or internal/external customers for multi-discipline projects and cross-functional endeavors.
• Single point of contact for assigned projects
• Participate/lead in design sessions and collaborate with other technical teams
• As implementation engineer, coordinate with sites local IS and Telco vendors for sites turn up
• Work in Incident/Change/ Service Request.
• Work on Problem Management.
• Working knowledge in Automation - Python and Ansible.
• Strong Knowledge in F5 LTM, GTM.
• Strong Knowledge is Cisco Devices.
• Strong Knowledge in Palo Alto Firewalls.
• IOS review and up-gradation / Implementation.
• Configure and Troubleshoot Routing and Switching Related issue.
• Configure and Troubleshoot Wireless Related issue
• Execute the Firewall request and troubleshooting.

We are looking for someone that is energetic, self-starting who can work independently and across diverse teams to deliver results, efficiently and in a sustainable fashion.

This is a fast paced environment with lots of different pressures; you need to be someone who thrives on challenges and controlling complex environments.

Insatiably Curious. You ask why, you explore, you're not afraid to contribute ideas. You can work at a tiny crack until you've broken open the whole nut using an engineering mindset based on factual analysis.

You show good logical troubleshooting processes and are able to quickly identify where issues exist even if they may not be in your area of responsibility.

You love working on new technologies, you see the team's success as your success and the team's failure as your failure.

We're seeking someone who is passionate, particularly about world class projects delivery in a dynamic and often hectic environment.

Experience

• Experience in Delivering large and complex integration projects
• Experience with large network environments
• Experience with Cisco networking technologies in both LAN and WAN environments
• Experience with complex routing environments using BGP and EIGRP.
• Experience in implementing support processes including documenting and enforcing these processes.
• Experience with security technologies - firewalls
• Experience with troubleshooting issues from beginning to end in complex environments.
• Experience working within ITIL processes governing change and configuration management.

• Knowledge of other technologies such as servers and virtual environments.
• Knowledge of automation techniques and scripting

• Cisco certification in at least one technology
• At least good years of experience supporting Cisco networks
• At least good years of experience working in ITIL Framework and Agile methodology
• Minimum of CCNP/CCNA Cisco Certification