Lead-Mobile and Internet banking

Qwickly Ventures; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Qwickly Ventures seeks a strategic Lead for Mobile and Internet Banking within Digital Banking. You will own the product roadmap for digital channels, guide end-to-end mobile and internet banking initiatives, and drive adoption across channels while ensuring regulatory alignment and platform resilience.

Responsibilities include governance, stakeholder engagement, vendor management, and maintaining high availability of digital platforms.

Qualifications

• Strong analytical and problem-solving abilities, with a data-driven approach to product development.
• Exceptional communication and interpersonal skills, capable of influencing and engaging stakeholders at all levels.
• Proficiency in product management tools (e.g., JIRA, Confluence) and analytics platforms (e.g., Google Analytics, AppsFlyer).

Responsibilities

• Define and own the long-term vision and roadmap for digital channels.
• Lead end-to-end product lifecycle for Mobile and Internet Banking.
• Drive digital adoption and channel migration to digital.
• Ensure governance for prioritization, release planning, and change management.
• Partner with Technology, Information Security, Risk, and Compliance teams.
• Maintain high availability and performance of digital platforms.
• Engage with senior leadership and vendors; manage stakeholders.

Skills

Analytical skills

Stakeholder management

PM tools

Education

Graduation / Post Graduation

Job description

Job Name / Title:Lead - Mobile and Internet Banking

Business Unit:Digital Banking

Reports to Job Role:Head Mobile and Internet Banking

Job Role Purpose & Objective : (Brief summary for the existence of the job role)

The role of Lead Mobile and Internet Banking Digital Channels viz. Mobile and Internet banking, is a Senior Leadership Role which will be responsible for Delivering the best product experience to our customers. This role will be required to provide solution and Project Management oversight to all the projects.

1. Digital Product Strategy & Vision

• Define and own the long-term vision and roadmap for digital channels
• Drive mobile-first and omnichannel digital banking strategy
• Align digital initiatives with business objectives and regulatory requirements
• Benchmark against peer banks, fintechs, and industry best practices

2. Product Leadership & Governance

• Lead the end-to-end product lifecycle for Mobile (Android & iOS) and Internet Banking
• Establish governance for prioritization, release planning, and change management
• Review and approve PRDs, business cases, and strategic initiatives
• Ensure scalability, resilience, and performance of digital platforms

3. Digital Adoption & Channel Migration

• Drive growth in active digital users and transaction volumes
• Increase migration of transactions from branch and assisted channels to digital
• Enable comprehensive digital self-service and servicing capabilities
• Monitor adoption trends and continuously improve channel effectiveness

4. Technology, Security & Compliance

• Partner with Technology, Information Security, Risk, and Compliance teams
• Ensure adherence to RBI guidelines, cyber security frameworks, and data privacy norms
• Oversee VAPT, incident management, fraud controls, and risk mitigation
• Manage app store compliance, regulatory inspections, and internal audits

5. Platform Operations & Stability

• Ensure high availability, uptime, and performance of digital channels
• Monitor incidents, outages, and customer-impacting issues
• Drive root-cause analysis and preventive controls
• Oversee release readiness and post-release stability

6. Stakeholder & Vendor Management

• Engage with senior leadership, business heads, and internal stakeholders
• Manage strategic vendors, platform providers, and technology partners
• Drive vendor performance, SLAs, and cost efficiency

7. Team Leadership & Capability Building

• Build and lead high-performing digital product and platform teams
• Establish best practices in Agile delivery, governance, and documentation
• Foster a culture of accountability, quality, and continuous improvement

MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational Qualifications:Graduation/ Post Graduation in any Field

Total Experience:10 to 15 Years

Competency & Skills Required

• 1.Strong analytical and problem-solving abilities, with a data-driven approach to product development.
• 2. Exceptional communication and interpersonal skills, capable of influencing and engaging stakeholders at all levels.
• 3. Proficiency in product management tools (e.g., JIRA, Confluence) and analytics platforms (e.g., Google Analytics, AppsFlyer).