Lead Key Account Manager- Hematology

GSK; New Delhi; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

GSK in India is seeking a Senior Account Manager to lead strategic relationships with major hospitals, specialty clinics, and clinical leaders. You will design account plans, coordinate medical, market access, marketing and commercial teams, and travel across the territory to achieve measurable patient impact.

The role emphasizes collaboration, ethical engagement, and leveraging digital tools to improve outcomes.

Qualifications

• Graduate degree in science, pharmacy, life sciences or related field.
• MBA or advanced qualification in life sciences, business, or a related field.

Responsibilities

• Build and maintain trusted relationships with hospitals, specialty clinics, oncology and hematology departments, and healthcare networks.
• Create and deliver tailored account plans that address local patient needs and align with national strategy.
• Act as the primary contact for account stakeholders and coordinate cross-functional teams to resolve care pathway and access challenges.
• Use field insights and performance data to shape account strategy and inform internal teams.
• Ensure all engagements are ethical, compliant, and focused on delivering clear value to partners and patients.
• Promote digital tools and new ways of working to improve stakeholder engagement and outcomes.

Skills

Account Management

Cross-Functional Work

Data to Insights

Digital Fluency

Omnichannel

Scientific Literacy

Education

Bachelor's degree in science, pharmacy, life sciences or related field

MBA or advanced qualification

Tools

CRM systems

Digital engagement platforms

Job description

Business Introduction GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.

Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.

Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Position Summary

You will lead strategic relationships with major hospitals, specialty clinics and clinical leaders across your assigned region in India. You will build trust with healthcare partners, design clear account plans, and coordinate support from medical, market access, marketing and commercial teams. We value strategic thinking, collaboration and a focus on measurable patient impact. This role offers clear growth, meaningful impact, and aligns with our mission of uniting science, technology and talent to get ahead of disease together.

Responsibilities

• Build and maintain trusted relationships with hospitals, specialty clinics, oncology and hematology departments, and healthcare networks.
• Create and deliver tailored account plans that address local patient needs and align with national strategy.
• Act as the primary contact for account stakeholders and coordinate cross-functional teams to resolve care pathway and access challenges.
• Use field insights and performance data to shape account strategy and inform internal teams.
• Ensure all engagements are ethical, compliant, and focused on delivering clear value to partners and patients.
• Promote digital tools and new ways of working to improve stakeholder engagement and outcomes.

You are practical, curious and accountable. You enjoy building partnerships that improve patient outcomes. You work well across teams and influence decisions with clarity and respect. You want a role that supports coaching, development and clear impact.

This role follows a hybrid working pattern with regular on-site presence and requires travel across your assigned territory.

We support a culture of inclusion and welcome applicants from all backgrounds.

Basic Qualification

• Graduate degree in science, pharmacy, life sciences or a related field.
• Minimum 5 years of experience in key account management, hospital sales, or institutional partnerships within healthcare in India.
• Proven track record managing large hospital or network accounts and delivering measurable results.
• Strong stakeholder management, negotiation and influencing skills.
• Proficient in English and comfortable communicating in relevant local languages.
• Willingness and ability to travel regularly across the assigned territory.

Preferred Qualification

• MBA or advanced qualification in life sciences, business, or a related field.
• Experience in oncology, hematology or other specialty/complex therapy areas.
• Experience collaborating with medical affairs, market access or health economics teams.
• Familiarity with CRM systems, data-driven account planning and digital engagement platforms.
• Demonstrated success leading cross-functional projects without direct authority.
• Strong analytical skills and comfort interpreting performance metrics and customer insights.

How we work

You will join a collaborative and supportive team that values clear communication and practical problem solving. We encourage continuous learning, regular feedback and career development. You will receive coaching and access to training to help grow your skills and broaden your impact.

Skills

• Account Management
• Cross-Functional Work
• Data to Insights
• Digital Fluency
• Omnichannel
• Scientific Literacy

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at [e-mail] to discuss your needs.