Lead IT Infrastructure Engineer

Staples India; Chennai District; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Staples India Business Innovation Hub Private Limited in Chennai is seeking a Lead IT Infrastructure Engineer to drive cloud transformation within the Cloud Services team. You will provide 24x7 support for Staples' cloud infrastructure, ensuring stability, scalability and security across platforms.

The role requires hands-on experience with public clouds (Azure/AWS/GCP), Linux administration and automation using Ansible or Puppet, plus a proactive, collaborative approach to shaping our

Qualifications

• Bachelor's degree in Computer Science or equivalent.
• 6–10 years of IT/cloud infrastructure experience.
• Proficient in Linux administration and cloud platforms (Azure/AWS/GCP).
• Experience with automation tools (Ansible or Puppet).

Responsibilities

• Provide 24x7 operational support for Staples Cloud Infrastructure.
• Implement infrastructure monitoring for uptime and performance.
• Drive PTO process for cloud migrations.
• Maintain knowledge management for the Cloud Services team.
• Drive automation to simplify operations.
• Collaborate with Cloud Engineers, SRE, Dev, Release, and DB teams.
• Support cloud migration impacts on infrastructure, networks, and security.
• Investigate and resolve cloud operational issues.
• Generate governance/ compliance reports as needed.
• Coordinate with Incident/Problem Management and cloud providers for RCA.

Skills

Linux administration

Public cloud fundamentals

Automation tools

On-call support

Networking & security

Education

Bachelor's degree in Computer Science

Tools

Ansible

Puppet

Job description

Staples India Business Innovation Hub Private Limited | Permanent

As a Lead IT Infrastructure Engineer, you will play a key role in driving cloud transformation initiatives within the Cloud Services team at Staples. This team provides 24x7 support for Staples' cloud infrastructure, ensuring stability, scalability, and security across critical platforms. The ideal candidate brings hands-on experience managing public cloud environments (Azure, GCP, or AWS) and strong expertise in Linux system administration, leveraging automation tools such as Ansible or Puppet. We are seeking a seasoned technical operations professional who is eager to grow and help shape the future of our technology ecosystem.

Duties & Responsibilities

• Provide 24x7 operational support for all Staples Cloud Infrastructure and be part of the on-call rotation.
  


• Implement infrastructure availability and performance monitoring to ensure platform uptime and performance.
  


• Drive production readiness "Permit to Operate" (PTO) process for the applications migrating into public cloud.
  


• Develop, maintain and drive a culture of continuous enhancement for a robust knowledge management system for the Cloud Services team and its partners.
  


• Drive change through simplification and automation.
  


• Collaborate with other Cloud Engineers/Architects, SRE, Development, Release Engineering and Database teams in supporting the implementations into the cloud infrastructure.
  


• Support aspects of the cloud migration initiative, including its impact on infrastructure, networks and security.
  


• Research, analyze and recommend approaches for solving difficult and challenging cloud operational issues.
  


• Generate governance and compliance related reports to the management on as needed basis.
  


• Work with Staples Incident/Problem Management, Cloud provider(s) and drive root cause analysis (RCA) for any high priority issues in a timely manner.
  

Requirements

• Basic Qualifications Bachelor's degree in Computer Science with 6 to 10 years of proven IT/Cloud infrastructure experience.
  


• Must have 3 to 5 years of experience in each of the following (experience may be gained concurrently):
  


• Linux OS administration including installation, upgrades, and patching.
  


• One of the following cloud computing platforms: Azure, AWS, or GCP.
  


• One of the following Automating infrastructure tool-sets: Ansible or Puppet
  


• Hands on experience in public cloud (Azure, GCP or AWS), Linux Administration, Operational experience, very good communication skills
  


• Supporting production systems with on-call responsibilities.
  


• Experience in troubleshooting network and security technologies (DNS, load balancing, firewalls, etc.)
  

Preferred Qualifications

• Experience with CI/CD technologies like Jenkins is a plus.


• Experience with open-source middleware and database software (Apache, Tomcat, NGINX, Node.js, Couch-base, etc.) is a plus.