Lead Infrastructure Engineer- Network Security And Automation

JPMorganChase; Bengaluru; On-site; INR 4,000,000 - 8,000,000; Full time

Job summary

JPMorgan Chase in Bengaluru seeks a Lead Infrastructure Engineer to join the Infrastructure Platforms team. You will apply deep knowledge of software, applications, and processes to deliver infrastructure and performance excellence.

The role emphasizes cross-functional collaboration, automation, AI-assisted workflows, and strong guidance to colleagues, while ensuring security, resiliency, and auditability across critical proxy and network services.

Qualifications

• Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience.
• 5+ years hands-on installation, migration, upgrade, and decommission of Broadcom ProxySG, Secure Web Gateway, CAS, SMC.
• Experience with SaaS Secure Web Gateway vendors (Zscaler, Netskope) including deployment/integration and migration patterns.
• Ability to build, test, and deploy proxy-based security solutions with policy/traffic-flow understanding.
• Strong understanding of networking concepts including HTTP/HTTPS, VLANs, routing, firewalls, and load balancing.
• Proficient in SIEM tools for investigation, troubleshooting, and incident support.
• Strong automation/scripting skills: Shell, Python, Ansible; version control with Git.
• Understanding of PAC files and REST APIs; container-based deployment models.
• Experience using enterprise AI capabilities with validation and security considerations.

Responsibilities

• Applies technical expertise and problem-solving methodologies to projects of moderate scope
• Manages client and stakeholder relationships through consultations, clear communications, and ongoing expectation management
• Maintains and improves team processes by creating and updating documentation and runbooks
• Provides advanced troubleshooting and operational support for proxy-related issues
• Collaborates with IT and business teams to align proxy solutions to organizational goals
• Enhances change management by developing standardized change templates and promoting consistent execution
• Provides technical guidance and mentorship to team members
• Communicates effectively across technical and non-technical stakeholders
• Uses enterprise AI capabilities to accelerate infrastructure analysis and design documentation
• Applies reuse-first, AI-assisted practices to identify recurring issues and validate remediation options

Skills

Infrastructure concepts

Proxy & firewall concepts

Automation scripting

AI-assisted workflows

Problem solving

Stakeholder management

Tools

Broadcom ProxySG

SaaS Secure Web Gateways (Zscaler/Netskope)

Python

Ansible

Bash/Korn shell

Git

REST APIs

PAC file automation

Job description

Job Description:

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the worlds largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job responsibilities

• Applies technical expertise and problem-solving methodologies to projects of moderate scope
• Applies technical expertise and problem-solving methodologies to projects of moderate scope
• Manages client and stakeholder relationships through consultations, clear communications, and ongoing expectation management, including expected completion dates
• Maintains and improves team processes by creating and updating documentation and runbooks aligned to engineering standards
• Provides advanced troubleshooting and operational support for proxy-related issues
• Collaborates with IT and business teams to align proxy solutions to organizational goals and requirements
• Enhances change management by developing standardized change implementation templates and promoting consistent execution
• Provides technical guidance and mentorship to team members to build capability and delivery consistency
• Communicates effectively across technical and non-technical stakeholders, applying strong analytical thinking and problem-solving
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills

• Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience
• 5+ years hands-on installation, migration, upgrade, and decommission of Broadcom (erstwhile Bluecoat) suite: ProxySG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances, Symantec Management Center (SMC).
• Experience with SaaS Secure Web Gateway vendors (e.g., Zscaler, Netskope) including deployment/integration and migration/coexistence patterns.
• Ability to build, test, and deploy proxy-based security solutions, including policy/traffic-flow understanding and operational readiness.
• Strong understanding of network infrastructure & security concepts, including HTTP/HTTPS, application-layer protocols, and vulnerability mitigation.
• Good understanding of networking fundamentals: network topology, VLANs, routing, switching, firewalls, global/local load balancing.
• Proficient in SIEM tools for investigation, troubleshooting, and incident support.
• Strong automation/scripting skills: Shell (Bash/Korn), Python, and Ansible playbooks for proxy environment automation; strong grasp of version/revision control practices (e.g., Git workflows).
• Understanding of PAC file and ability to manage and maintain PAC file automation infrastructure and development lifecycle; good understanding of REST APIs and container-based deployment models.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.

Preferred qualifications, capabilities, and skills

• Self-Starter who can take initiative and has the ability to work independently and collaboratively
• Organized and able to follow JPMC processes designed to minimize risk to the environment
• Ability to collaborate with different roles and different levels across different teams to achieve common goals and ensure end to end project delivery
• Demonstrated leadership and collaboration skills in a large enterprise environment

• Flexible to work off hours and weekends in 24x3 on-call rotation.

Requirements: