Lead Infrastructure Engineer - Network

JP Morgan Services India Pvt Ltd; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

JP Morgan Services India Pvt Ltd seeks a senior infrastructure engineer to design, implement and secure complex network instrumentation platforms, including packet brokers and analytics solutions. You will work on high-availability architectures, telemetry, and automation in a large enterprise environment.

You will lead cross-functional teams with Network Operations and Cybersecurity, drive reliability and performance, participate in change and release processes, and mentor engineers in best

Qualifications

• Formal training or certification in infrastructure engineering concepts.
• 5+ years applied experience in infrastructure engineering domains such as hardware, networking, storage, deployment, automation.
• Hands-on IT experience with routing, switching and security networking; certifications at CCNP–CCIE level or equivalent.
• Expertise with routers, switches, load balancers, proxies, firewalls, wireless/LAN/WAN, compute, storage, containers, and cloud services.
• Ability to diagnose complex issues and lead incident/problem management with clear ownership.

Responsibilities

• Applies technical expertise to projects of moderate scope and solves problems of moderate complexity.
• Designs secure, resilient instrumentation platforms and integrates analytics for observability.
• Architects high-availability packet aggregation and analytics services with NOC and Cybersecurity.
• Leads automation, certification, and lifecycle management of monitoring platforms; analyzes and certifies monitoring appliances/software.
• Installs, productionizes, and supports network packet and flow monitoring devices; performs upgrades per change guidelines.
• Engages customers to translate requirements into scalable instrumentation solutions.
• Collaborates with Operations and Architecture to address fixes and code upgrades.
• Coaches and mentors engineers in best practices and SCRUM delivery.
• Uses enterprise AI capabilities to accelerate analytics, ensuring outputs are traceable and secure.

Skills

Routing & Switching

Security networking

CCNP/CCIE

Infrastructure engineering concepts

Troubleshooting & incident management

Automation & telemetry

Education

Formal training or certification in infrastructure engineering

Tools

Arista DMF

Riverbed AppResponse

Flow Gateway

NetProfiler

Packet broker platforms

Job description

Job responsibilities

Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity

Design and deliver secure, resilient, and self-healing network instrumentation platforms aligned to firmwide engineering standards; integrate network packet broker and analytics technologies to enhance observability across complex networks.

Architect and evolve high-availability packet aggregation and analytics services in partnership with Network Operations and Cybersecurity; drive continuous improvement of instrumentation reliability, resiliency, and operational efficiency through telemetry and feedback loops.

Lead automation, certification, and lifecycle management of enterprise-scale monitoring platforms; analyze, test, and certify network packet and flow monitoring appliances and software across performance, security, and compliance criteria aligned to JPMorganChase standards.

Install, productionize, and support network packet and flow monitoring devices using approved procedures and runbooks.

Execute product and code upgrades in accordance with change and release management guidelines.

Engage customers to translate requirements into scalable, reliable instrumentation solutions.

Collaborate with Operations and Architecture teams to address bug fixes, design changes, and code upgrades.

Coach, mentor, and when applicable manage engineers to promote best practices in design, automation, and SCRUM delivery.

Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.

Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills

Formal training or certification on infrastructure engineering concepts and 5+ years applied experience Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments Hands on IT experience focused on routing, switching, and security networking; maintain certifications at CCNP–CCIE level or equivalent.

Demonstrate expertise with infrastructure components including routers, switches, load balancers, proxies, firewalls, wireless/LAN/WAN, compute, storage, containers, and cloud services. Diagnose and troubleshoot complex issues effectively; lead incident and problem management with clear ownership and follow-through. Apply packet and NetFlow analysis techniques using industry-standard tools. Implement and operate Arista DMF or similar packet broker platforms in large enterprises. Deploy and manage Riverbed AppResponse, Flow Gateway, NetProfiler and Portal or similar packet analytics solutions to support performance monitoring. Maintain proficiency in hardware architecture, performance testing, monitoring, and operations; apply disciplined benchmarking practices and program management. Design solutions with embedded compliance and security controls; plan and provision network engineering deliverables across environments. Investigate performance issues in distributed applications using infrastructure and application telemetry to isolate root causes.

Preferred qualifications, capabilities, and skills

Manage large-scale enterprise network topologies across LAN, WAN, wireless, and security services, leveraging platforms such as Cisco, Juniper, Ciena, Check Point, F5, and Blue Coat; uphold relevant certifications. Communicate complex technical findings clearly and concisely to both technical and non-technical stakeholders. Operate across multiple technology domains to solve mission‑critical problems that span business units. Work within high‑performing, cross‑functional teams using SCRUM practices to deliver iterative value.

Experience Level Senior Level