Lead I - Business Analysis

UST; Thiruvananthapuram; On-site; INR 900,000 - 1,500,000; Full time

Job summary

UST in Kerala seeks an experienced Business Analyst with expertise in RPA and automation initiatives to drive requirement gathering, process analysis, documentation, and stakeholder engagement. The role requires working closely with business teams to identify automation opportunities, define solutions, and support delivery across multiple projects.

The ideal candidate will have 5+ years of BA experience, strong skills in BPMN, process modeling, and cross-functional collaboration, and a

Qualifications

• 5+ years of business analysis experience.
• Experience in automation and process improvement programs.
• Proven requirements gathering and documentation skills.
• Strong stakeholder engagement abilities.
• Familiarity with BPMN and workflow diagrams.
• Exposure to cross-functional/multi-project environments.

Responsibilities

• Drive requirement gathering and analysis across projects.
• Identify automation opportunities and define solutions.
• Prepare BRD/FRD, user stories, use cases, and acceptance criteria.
• Engage with business teams and stakeholders to ensure alignment.
• Support delivery and change management for automation initiatives.

Skills

Business Analysis

RPA

Process Mapping

Stakeholder Management

Analytical Thinking

Tools

UiPath

Automation Anywhere

Blue Prism

Job description

Role Description

Seeking an experienced Business Analyst with expertise in RPA and Automation initiatives to drive requirement gathering, process analysis, documentation, and stakeholder engagement. The role requires working closely with business teams to identify automation opportunities, define solutions, and support delivery across multiple projects.

Must-Have Skills

Business Analysis & Process Improvement

• 3+ years of Business Analysis experience
• Requirements Elicitation & Stakeholder Management
• Business Process Modeling
• Process Flow Creation
• BPMN
• Workflow Diagrams
• As-Is / To-Be Process Mapping
• Process Improvement Initiatives
• Automation Initiatives Experience

Documentation

• BRD Preparation
• FRD Preparation
• User Stories
• Use Cases
• Acceptance Criteria Documentation

Methodologies

• Agile
• Lean Product Development
• Waterfall

Core Competencies

• Strong Understanding of Automation Tools
• Ability to Manage Multiple Projects Independently
• Organizational & Time Management Skills
• Analytical Thinking
• Critical Thinking
• Creative Problem-Solving
• Data-Driven Mindset
• Strong Analytical Capabilities
• Excellent Written & Verbal Communication Skills

Good-to-Have Skills

• Exposure to Enterprise RPA / Automation Programs
• Experience Working with Cross-Functional Teams
• Experience Working with Geographically Distributed Teams
• Change Management
• Stakeholder Adoption Management
• RPA/Automation Certifications (UiPath, Automation Anywhere, Blue Prism, or Equivalent)

Qualifications

• 5+ years of overall experience.
• Proven experience in Business Analysis, Automation, and Process Improvement programs.
• Strong capability in requirements gathering, documentation, process mapping, and stakeholder engagement.

Skills

Agile, Automation Anywhere, Business Analysis, Change Management, Process Documentation, Robotic Process Automation, Process Improvement, Product Management, Requirements Gathering, Workflow Automation, Waterfall