Lead Facilities Administrator

Global Data Centers Americas, Inc.; Mumbai; On-site; INR 450,000 - 600,000; Full time

Job summary

NTT Global Data Centers in Mumbai seeks a facilities coordinator to manage office maintenance requests, coordinate schedules, and ensure safety compliance. You will document progress, liaise with security and cleaning staff, and support junior team members while maintaining service levels across buildings and offices.

Ideal candidates bring experience in facilities coordination, strong organizational skills, and a proactive approach to maintaining high standards of safety and efficiency in a

Qualifications

• Experience coordinating maintenance and repairs within an office environment.
• Knowledge of health and safety regulations and building standards.
• Ability to document, report progress, and maintain maintenance records.
• Experience liaising with internal/external stakeholders including security and facilities staff.

Responsibilities

• Checks that all maintenance and repairs within the office and related buildings follow the SLA.
• Provides support with distribution of and response to facilities service requests.
• Conducts daily building inspections and ensures compliance with Health and Safety Act.
• Documents and reports on maintenance and repair requests to management.
• Coordinates routine maintenance and repairs schedule.
• Ensures tasks are completed on schedule and updates the maintenance database.
• Maintains buildings, offices and equipment to required standards and service levels.
• Maintains office facilities, tools, equipment, and stock levels.
• Liaises with internal and external stakeholders including security and cleaning staff.
• Escalates non-performance of stakeholders to management.
• Reviews contractor documentation and maintains permits, leases and correspondence.
• Provides team lead support to junior resources.

Skills

Maintenance coordination

Team leadership

Health & safety

Facilities management

Education

High school certificate

Vocational training

Job description

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

• Checks that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.
• Provides support with the distribution of and response to all service requests related to the facilities.
• Checks that daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
• Documents and reports on in progress, new and/or completed maintenance, and repair requests to management.

What we are looking for

Key Responsibilities:

• Checks that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.
• Provides support with the distribution of and response to all service requests related to the facilities.
• Checks that daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
• Documents and reports on in progress, new and/or completed maintenance, and repair requests to management.
• Coordinates routine maintenance and repairs schedule.
• Provides support with ensuring that the tasks are completed according to the schedule and updates and maintains the maintenance database.
• Ensures that buildings, offices and equipment are maintained to the required standards and that service levels are met.
• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.
• Liaises with all internal and external stakeholders including building services management, security, and access control and cleaning staff.
• Escalates non-performance of internal and external stakeholders to the management.
• Checks all contractor documentation and maintains records such as permits, leases and correspondence on behalf of the business.
• Provides team lead support to more junior resources within the team.

Knowledge and Attributes:

• Proactive and motivated and can work independently.
• Good knowledge of general hygiene practices.
• Good knowledge of facility layout.
• Good verbal and written communication skills.
• Detail orientated with good organizational skills.
• Excellent knowledge of safety practices.
• Good at time management.
• Ability to work well under pressure.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Ability to coordinate the work of others.

Academic Qualifications and Certifications:

• High school certificate.
• Relevant vocational training.

Required experience:

• Significant demonstrated experience gained in a similar role and preferably a related work environment.
• Significant team leader experience preferred.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.