Lead Engineer Observability Integration

Hapag Lloyd; Chennai; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Hapag-Lloyd in Chennai seeks an Observability Integration Engineer to support product teams with OpenTelemetry instrumentation and keep the OpenTelemetry infrastructure running 24/7.

You will configure backends (Datadog, Dynatrace, Grafana), instrument Java apps, and collaborate across teams to define SLIs/SLOs while ensuring reliable operations in a global environment.

Qualifications

• Experience instrumenting Java applications with OpenTelemetry.
• Hands-on with OTLP, OpenTelemetry Collector, Java Agent.
• 5+ years with observability backends (DataDog, Dynatrace, Grafana).
• 5+ years container experience (Docker).
• Strong communication and collaboration.
• English proficiency; degree or equivalent experience.

Responsibilities

• Instrument application code using OpenTelemetry (zero-code and manual).
• Configure observability backends like DataDog, Dynatrace, Grafana.
• Instrument infrastructure for observability.
• Integrate backends with Jira, ServiceNow, PagerDuty.
• Define SLIs and SLOs.
• Maintain 24/7/365 OpenTelemetry infrastructure availability.

Skills

OpenTelemetry

OTLP protocol

OpenTelemetry Collector

OpenTelemetry Java Agent

Java development

OpenTelemetry Java SDK

AWS basics

DataDog

Dynatrace

Grafana

Docker

Communication skills

Software architecture

Microservices

Team collaboration

Problem solving

Education

Bachelor's or Master's in IT/CS

Tools

Datadog

Dynatrace

Grafana

Jira

ServiceNow

PagerDuty

OpenTelemetry API

Job description

The Observability Integration Engineer is responsible for supporting product teams with Open Telemetry applications instrumentation and supporting the Application Observability Platform team in 24/7/365 Open Telemetry infrastructure maintenance.

Primary Responsibilities

Support development teams with OpenTelemetry instrumentation of application code, both zero-code and manual approaches.

Assist in configuring observability analytical backends, such as Datadog, Dynatrace, or Grafana.\

Guide teams in the instrumentation of infrastructure for observability.

Support the integration of observability backends (DataDog, Dynatrace, Grafana, etc.) with external systems such as Jira, ServiceNow, PagerDuty, and similar platforms

Assist teams in defining Service Level Indicators (SLIs) and configuring Service Level Objectives (SLOs).

Collaborate with the Application Observability Platform team to maintain the 24/7/365 availability and reliability of the OpenTelemetry infrastructure

Required Skills & Experience:

Strong proficiency in OpenTelemetry, including hands-on experience with OTLP protocol, OpenTelemetry Semantic Conventions, OpenTelemetry Collector, and OpenTelemetry Java Agent.

Practical ability to instrument Java code using the OpenTelemetry API and OpenTelemetry Java SDK.

OpenTelemetry Java SDK. Basic understanding of AWS services and their role in modern application deployment.

At least 3 year of development experience in Java (Python experience is also acceptable).

Minimum 5-10 year of hands-on experience working with observability analytical backends such as DataDog, Dynatrace, or Grafana.

At least 5 year of experience working with container technologies (e.g., Docker).

Strong communication skills, with the ability to collaborate effectively with development teams and other stakeholders.

Basic understanding of software architecture principles, including the differences between monolithic and microservices architectures.

Collaborative team player with strong engineering skills

Meticulous and detail-oriented with excellent communication skills

Ability to negotiate, work under pressure, and manage crisis situations

Culturally sensitive with experience working in diverse environments

Strong analytical and problem-solving skills with the ability to prioritize and organize work

Effective communicator who can articulate complex concepts to non-technical stakeholders

• Bachelor’s or Master's degree in a relevant field (e.g. Information Technology, Computer Science, Operations Management, or related), or equivalent experience
• English language – expert proficiency (additional languages are beneficial)

Job Info

• Job Identification 1788
• Job Category IT
• Posting Date 03/12/2026, 12:30 PM
• Locations World Trade Center, 12_th_ Floor, Tower B,, CHENNAI, 600096, IN