Lead Engineer – Integrations

Thomson Reuters; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid Work Model

Work-Life Balance

Career Development

Flexible vacation

Mental health days

Job summary

PowerToFly is seeking an experienced Technical Analyst in Bengaluru, India, to design and maintain integrations between client systems and Thomson Reuters products. The role requires supporting customers through API implementations and providing ongoing technical assistance while driving improvements in integration processes.

The ideal candidate will have over 8 years of experience and a good understanding of SSO concepts. Benefits include a hybrid work model and various industry-competitive perks.

Qualifications

• 8+ years of experience as a Systems Engineer or similar role.
• Proven experience in API implementations and customer support.
• Good understanding of SSO concepts.

Responsibilities

• Design and maintain integrations with Thomson Reuters products.
• Support end-to-end API implementation.
• Provide troubleshooting support for integrations.

Skills

API support

Technical documentation

Stakeholder management

Analytical skills

Software development with Java and Angular

AI technologies

Tools

Git

TFS

Job description

Responsibilities

• Design, develop, implement, and maintain integrations between client systems and Thomson Reuters products.
• Support Thomson Reuters customers through end‑to‑end API implementation and provide ongoing technical assistance.
• Provide technical guidance and troubleshooting support for APIs, integrations, and SSO‑related implementations.
• Build, manage, and strengthen relationships with customers, product teams, engineering teams, and technology stakeholders across Thomson Reuters.
• Partner with internal stakeholders to gather, assess, and prioritize customer feedback to support product innovation and improve customer satisfaction.
• Communicate effectively with stakeholders on upcoming features, product enhancements, changes, defects, and technical updates.
• Support cross‑functional teams in resolving integration challenges and ensuring smooth customer onboarding and adoption.
• Drive continuous improvement in integration processes, API usage, and customer support practices.

Qualifications

• 8+ years of experience as a Systems Engineer, Integration Engineer, API Engineer, Technical Analyst, or in a similar technical/customer‑facing role.
• Proven experience supporting customers with API implementations and providing ongoing technical support for APIs.
• Strong technical acumen with the ability to translate business requirements into clear, actionable technical requirements.
• Good understanding of SSO concepts and implementation approaches.
• Strong stakeholder management skills with the ability to build, maintain, and manage relationships across customers and internal teams.
• Excellent verbal and written communication skills, including experience creating detailed technical and functional documentation.
• Strong analytical, troubleshooting, and problem‑solving abilities.
• Ability to independently initiate, manage, and drive projects to successful completion with minimal supervision.
• 6+ years of software development experience with Java and Angular on AWS and/or Azure platforms; relevant cloud certifications preferred.
• 1+ year of experience working with AI technologies.
• Experience in XML, XSLT, XSD, and related technologies.
• Experience with source control tools such as Git, TFS, or similar platforms.

Benefits

• Hybrid Work Model: 2‑3 days a week in the office depending on the role with a seamless online experience.
• Flexibility & Work‑Life Balance: Work from anywhere for up to 8 weeks per year.
• Career Development and Growth: Continuous learning and skill development opportunities.
• Industry Competitive Benefits: Flexible vacation, mental health days, Headspace app access, retirement savings, tuition reimbursement, incentive programs, and wellbeing resources.
• Culture and Social Impact: Inclusion, flexibility, volunteering days, ESG initiatives.
• Mission Impact: Helping customers pursue justice, transparency, and unbiased information.

Equal Employment Opportunity Statement: We seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.