Lead Engineer - AOCS

IndiGo; Gurgaon; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IndiGo is seeking an experienced Product Manager to lead strategy, roadmap, and delivery of digital products for airport operations. You will own the digital portfolio across passenger processing systems and related operational tech, collaborating with cross-functional teams to optimize baggage handling, passenger flow, and turnaround performance.

This techno-functional role requires deep domain expertise, strong product management capabilities, and experience leading large-scale enterprise

Qualifications

• Over 12 years of overall professional experience.
• Over 8 years of experience within the airline, airport, or aviation domain.
• Bachelor’s degree in Engineering, Information Technology, Aviation Management, or related discipline; MBA preferred.
• Strong experience in product management, digital transformation, and airport operational systems.
• Experience managing large-scale enterprise applications, integrations, and transformation programs.

Responsibilities

• Lead strategy, roadmap, and delivery of digital products supporting IndiGo’s airport operations.
• Partner with Airport Operations, Customer service, Ramp, Security and Technology teams to improve baggage handling processes.
• Drive initiatives to improve passenger check-in, passenger flow, GOV Securities, IATA messages, baggage tracking and turnaround performance.
• Ensure SaaS and in-house products function with high uptime and reliability.
• Enable integrations with airport systems, reservation systems, DCS and third-party systems using APIs, Kafka, and messaging queues.
• Drive observability and ensure governance across the project lifecycle.
• Engage stakeholders to translate requirements into scalable digital solutions and manage backlog, releases, and adoption.

Skills

Product management

Digital transformation

Stakeholder management

Data analytics

Vendor management

Change management

Solution architecture thinking

Education

Bachelor’s degree in Engineering/IT/Aviation Management

MBA preferred

Tools

Api integration

Kafka

Messaging queues

Datadog

Job description

We are seeking an experienced and business-focusedProduct Manager to lead the strategy, roadmap, and delivery of digital products supporting IndiGo’s airport operations. The role will own the digital product portfolio across passenger processing systems in the digital department that includes DCS, LDCS, common use systems, Baggage systens, SBD, Kiosk, EBT and related operational systems.. The role will also be cross utilizedacross passenger and apron systems including naviatire,Kiosk, airport systems. This is a techno-functional role requiring strong domain expertise, product management capabilities, and digital transformation experience.

Key Responsibilities

• Partner with Airport Operations teams, including Customer service, Ramp, Security, and Technology teams to improve baggage handling processes.
• Drive initiatives to improve Passenger check-in, Passnger flow management, GOV Securities, IATA airline messages, baggage tracking and turnaround performance.
• Ensure Saas products and in-house build products functions as desired and with 99.9% uptime.
• Enable integrations with all airport systems, reservation systems, DCS and other 3rdparty systems. Shoud have sound knowledge of integatrion using multiple methods like Api, Kafka, Messaging queues etc..
• Drive initiatives to improve OTP, turnaround efficiency, resource utilization, and operational performance.
• Define and drive the product vision, roadmap, and lifecycle for Baggage Operations applications.
• Ensure there are no open vulnerabilities in the applications.
• Ensure observability using applications Datadog etc.. is in place
• Partner with other airline operations vertical’s like OCC, Engineering, and flight operations teams to identify opportunities for process improvement and automation.
• Engage business stakeholders to gather, prioritize, and translate requirements into scalable digital solutions.
• Lead product backlog management, prioritization, release planning, and adoption initiatives.
• Drive integration of airport systems including Reservation systems, DCS, BRS, BHS,AODB, AOCC, data platforms, and enterprise applications.
• Provide solution envisioning and integration leadership, with a good understanding of data warehousing and analytics concepts.
• Leverage emerging technologies such as AI, GenAI, and Data Science to enhance airport and ramp operations.
• Manage RFPs, vendor evaluations, business cases, contracts, and supplier governance activities.
• Build high-level estimates, delivery plans, and timelines in coordination with business and technology teams, ensuring stakeholder sign-off.
• Develop deep expertise in assigned business domains, end-to-end processes, and operational workflows.
• Prioritize demand, manage the solution portfolio, and oversee end-to-end delivery of products and projects.
• Ensure solutions are appropriately scoped and translated into clear business requirements, maintaining governance throughout the project lifecycle.
• Manage stakeholders, vendors, risks, budgets, and governance processes.

Experience & Qualifications

• Minimum 12 years of overall professional experience.
• Minimum 8 years of experience within the airline, airport, or aviation domain.
• Bachelor’s degree in Engineering, Information Technology, Aviation Management, or a related discipline. MBA preferred.
• Strong experience in product management, digital transformation, and airport operational systems.
• Experience managing large-scale enterprise applications, integrations, and transformation programs.

Domain Expertise

Strong understanding of Airport Operations, Baggage management, , Passenger Flow, Baggage Flow, Flight Turnaround Management,, Ground Handling, Resource and Asset Management, Operations Control Centres, operational analytics, and airport technology ecosystems.

Strategic Product Management, Airline Operations Knowledge, Stakeholder Management, Digital Transformation Leadership, Data-Driven Decision Making, Program and Portfolio Management, Vendor Management, Solution Architecture Thinking, Change Management, and Innovation Leadership.

We will notify you about relevant positions, and keep you updated on interesting news.