Lead Consultant - Cloud Systems

Orange; Gurugram District; Hybrid; INR 1,400,000 - 2,100,000; Full time

Benefits offered by this job

Global opportunities

Flexible work environment

Professional development

Career growth

Well-being programs

Employee referral program

Job summary

Orange Business is seeking a Cloud Architecture & Solution Lead to design scalable cloud architectures, lead deployments, and manage end-to-end product lifecycles. You will collaborate with sales to provide technical expertise and shape roadmaps and releases.

Join a global team spanning Asia, the Americas, Africa and Europe, with a flexible hybrid work model. This role offers opportunities for knowledge sharing, documentation, and cross-functional collaboration across stakeholders and clients.

Qualifications

• Develop and maintain architectural blueprints and technical specifications for cloud systems.
• Lead creation and deployment of cloud solutions tailored to organizational needs.
• Oversee product lifecycle from design to end-of-life considerations.
• Provide technical expertise during the sales process in collaboration with pre-sales.
• Establish release schedules and product roadmaps.

Responsibilities

• Develop and maintain architectural blueprints and technical specifications for cloud systems.
• Lead the creation and deployment of cloud solutions.
• Oversee the entire product lifecycle from design to end-of-life.
• Collaborate with sales to provide technical expertise during the sales process.
• Establish and manage the release schedule and product roadmap.
• Provide escalated Level 3 support for complex issues.
• Create and maintain comprehensive documentation of cloud systems.
• Facilitate knowledge sharing sessions and workshops to enhance team capabilities.
• Foster strong relationships between stakeholders, product teams and clients.

Skills

Cloud architecture

Solution design

Lifecycle management

Pre-sales support

Roadmap management

Release management

Level 3 support

Documentation

Knowledge transfer

Stakeholder collaboration

Communication

Job description

Orange Business is here!

About us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

• Technical Architecture and Design: Develop and maintain architectural blueprints and technical specifications for cloud system
• Solution Design and Implementation: Lead the creation and deployment of cloud solutions tailored to organizational needs
• Product Life-Cycle Management: Oversee the entire product lifecycle, from conceptual design through to end-of-life considerations
• Pre-Sales Support: Collaborate with sales teams to provide technical expertise during the sales process
• Roadmap & Release Management: Establish and manage the release schedule and product roadmap
• Level 3 Support: Provide escalated support and troubleshooting for complex technical issues
• Documentation and Knowledge Management: Create and maintain comprehensive documentation of cloud systems.
• Knowledge Transfer: Facilitate knowledge sharing sessions and workshops to enhance team capabilities.
• Communication and Collaboration: Foster strong working relationships between stakeholders, product teams, and clients.

Change ManagementAttends CABs if there is a complex non-standard change impacting an application, a set of applications, a shared platform, or an infrastructure service is involved in Post Implementation Reviews.Carries responsibility to ensure that Complex/Non-Standard Changes are completed within Specified Expected TimelinesRoll out Major/Minor Releases for the applicationOrganize Roll Out Plan for Installation on Weekends/as per the Change Approval.

Application ManagementNeed to have complete and in-depth knowledge of application architecture and associated PlatformsSetup potential industrialization under application perimeterImprovise functionality, efficiency and availability of applications in scopeEnsure reliability of Production Plans and knowledge of impacting interfacesMaintain timely communication with customer support teams.Ability to handle escalations and outages for applications and keep accountability to achieve resolution at the earliest

About you

Customer Technical DocumentsUpdate ICOG’s and SOP portal with the latest documents.Properly updating Knowledge Base Articles and Procedure Documents.Ensure accuracy and availability of Application ID Cards in the repository.Maintain inventory and asset compilation where applicable.

You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.