Lead Cloud Delivery Specialist (Pega CSSA, LSA professionals)

Pega; Hyderabad; On-site; INR 3,800,000 - 6,500,000; Full time

Benefits offered by this job

Gartner leadership"

Learning opportunities

Innovative work environment

Employee equity

Job summary

Pegasystems is seeking a Lead Cloud Delivery Specialist to play a key hands-on leadership role within the Cloud Acceleration Group. This is a senior, client facing position responsible for leading complex cloud implementations, supporting successful client outcomes on Pega Cloud, and contributing to the continuous improvement of Pegas cloud delivery practices.

As a Lead, you will act as a trusted technical partner to clients, escalate as needed within delivery teams, and collaborate with

Qualifications

• 8-12 years of relevant Pega experience in cloud delivery, consulting, or implementation roles.
• Demonstrated experience delivering complex client engagements.
• Comfort working directly with client technical leaders and project stakeholders.

Responsibilities

• Lead complex client transformations, including legacy modernization and on prem to cloud migrations.
• Serve as a key escalation point for multi-domain technical issues within cloud delivery engagements.
• Ensure environment readiness across development, test, and production.
• Partner with client and internal stakeholders to align on scope, priorities, and success criteria.
• Execute delivery plans while balancing immediate client needs with long-term platform health.
• Drive resolution of high-severity issues by coordinating with engineering, product, support, and cloud operations teams.

Skills

Pega Expertise

Client facing

Leadership

Cloud migrations

Java/J2EE

Problem solving

Tools

AWS

Azure

PCF

GCP

WebSphere

WebLogic

Tomcat

JBoss

Job description

Meet Our Team:

Pegasystems is seeking a Lead Cloud Delivery Specialist (LCDS) to play a key hands onleadership role within the Cloud Acceleration Group (CAG). This is a senior,client facingposition responsible for leading complex cloud implementations, supporting successful client outcomes on Pega Cloud, and contributing to the continuous improvement of Pegas cloud delivery practices.

As a Lead, you will act as a trusted technical partner to clients, ago toescalationpointwithin delivery teams, and a strong collaborator with Consulting, Cloud Advisory, and Client Success. This role isdelivery focusedandimpact driven, balancing process-oriented execution excellence with thoughtful guidance and mentoring.

Picture Yourself at Pega:

Pega is changing the way the world builds software.

In this role, you work closely with clients and internal teams to deliver reliable,high qualitycloud transformations.Youlllead complex migrations and upgrades, help resolve challenging technical issues, and ensure environmentsarestable, secure, andproduction ready. As a Lead, you focus on strong execution while contributing to delivery best practices and supporting the growth of other Cloud Delivery Specialists.

At Pega, we actively explore and embrace emerging AI capabilities with curiosity, responsibility, and a drive for meaningful innovation. You will work in an environment where AI-enabled tools are used to enhance learning, improve engineering efficiency and support better decision-making across the cloud platform.

We expect professionals to apply critical thinking to all AI-generated outputs, validating accuracy, quality, and relevance before applying them in production environments. We view AI maturity as a spectrum, progressing from foundational adoption toward more strategic, advocacy-driven integration, and you will play an active role in that journey.

What You\'ll Do at Pega:

Client Transformation Technical Leadership

• Lead complex client transformations, including legacy modernization and on prem to cloudmigrations.
• Serve as a key escalation point for multi domaintechnical issues within cloud delivery engagements.
• Ensure environment readiness across development, test, and production.

Delivery Execution Collaboration

• Partner with client and internal stakeholders to align on scope, priorities, and success criteria.
• Execute delivery plans while balancing immediate client needs with long termplatform health.

Issue Resolution Operational Excellence

• Drive resolution of high severityissues by coordinating with engineering, product, support, and cloud operations teams.
• Ensure timely diagnosis, recovery, and clear communication during incidents.
• Use monitoring and diagnostic tools (e.g., PDC) to identify recurring issues and support reliability improvements.

Process, Quality Continuous Improvement

• Apply established best practices, patterns, and standards for cloud delivery engagements.
• Capture client feedback and share insights with Product and Engineering.
• Mentor and support Cloud Delivery Specialists, helping build technical depth and delivery consistency.

Who You Are:

You are an experienced Pega cloud delivery professional with strong technical skills and a client centricmindset. You communicate clearly,operateeffectively in complex environments, and take ownership of outcomes. You bring sound judgment, collaborative instincts, and a commitment to quality delivery and client success.

What You\'ve Accomplished:

Required Experience Qualifications

• 8-12 years of relevant Pega experience, including experience in cloud delivery, technical consulting, or implementation roles.
• Strong Pega platform knowledge is a huge plus with ideally a CLSA, or a CSSA
• Demonstrated experience delivering complex client engagements.
• Comfort working directly with client technical leaders and project stakeholders.

Core Capabilities

• Strong problem solvingskills and ability tooperateunder pressure.
• Clear written and verbal communication skills.
• Effective collaboration, facilitation, and stakeholder management abilities.
• Ability to quickly learn and apply new cloud capabilities and technologies.
• High standards for quality, accountability, and client experience.

Preferred Technical Expertise

• Cloud platforms: AWS, Azure, PCF, GCP.
• Application servers: WebSphere, WebLogic, Tomcat, JBoss.
• Databases: Oracle, Postgres, MSSQL, DB2/UDB.
• Languages technologies: Java/J2EE, JavaScript, SQL, CSS/HTML.
• Integration: SOAP, MQ, JMS.

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company