Lead Business Analyst 4D

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Gurgaon; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Genpact is seeking a Lead Business Analyst to collaborate with stakeholders, shape technology strategy, and drive business growth. You will analyze existing systems, develop business cases, and coordinate cross-functional teams to implement transformative AI and digital initiatives.

The role requires strong communication, risk management, and a passion for innovation in a fast-paced environment. Office-based in India.

Qualifications

• Bachelors degree in Commerce, Economics or Finance.
• Masters in Business Administration or Business Analytics.
• Certified Regulatory Compliance Manager (CRCM) certification is preferred.

Responsibilities

• Collaborate with stakeholders to understand business requirements and objectives.
• Provide strategic technology recommendations to support growth and innovation.
• Analyze current systems and processes to identify improvements and optimizations.
• Lead technology assessment and selection to align with goals.
• Develop business cases and project plans for technology initiatives.
• Coordinate cross-functional teams to implement solutions.
• Monitor progress, assess risks, and propose mitigations.
• Translate complex technical concepts for non-technical stakeholders.
• Stay updated on emerging technologies and industry trends.

Skills

Agile Methodology

Business Analysis

Business Reporting

Capital Markets

Change Management

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Healthcare Business

Inclusion

Insurance

Modernizing Operations

People Leadership

Personal Effectiveness

Risk Management

Storytelling

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Business Administration

Master's - Business Analytics

Tools

CRCM

Job description

Lead Business Analyst

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Collaborate with stakeholders to understand business requirements and objectives;
• Provide strategic technology recommendations to support business growth and innovation;
• Analyze current systems and processes to identify areas for improvement and optimization;
• Lead technology assessment and selection processes to ensure alignment with business goals;
• Develop business cases and project plans for technology initiatives;
• Coordinate cross-functional teams to implement technology solutions effectively;
• Monitor project progress, analyze risks, and recommend mitigation strategies;
• Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner;
• Stay up-to-date on emerging technologies and industry trends to advise on best practices and solutions.
• Collaborate with stakeholders to understand business requirements and objectives;
• Provide strategic technology recommendations to support business growth and innovation;
• Analyze current systems and processes to identify areas for improvement and optimization;
• Lead technology assessment and selection processes to ensure alignment with business goals;
• Develop business cases and project plans for technology initiatives;
• Coordinate cross-functional teams to implement technology solutions effectively;
• Monitor project progress, analyze risks, and recommend mitigation strategies;
• Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner;
• Stay up-to-date on emerging technologies and industry trends to advise on best practices and solutions.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

• Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP)

Required Skills

• Agile Methodology
• Business Analysis
• Business Reporting
• Capital Markets
• Change Management
• Client Relations
• Collaboration Tools
• Design Thinking
• Executive Presence
• Healthcare Business
• Inclusion
• Insurance
• Modernizing Operations
• People Leadership
• Personal Effectiveness
• Risk Management
• Storytelling

Language

English (Required)

Language Proficiency

Intermediate - B1

Job Type

Regular

Master Skill List

Technology Advisory

Remote Type

Office

Work Shift

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that value