Lead Analytics & AI

ExlService Holdings, Inc.; Gurugram District; On-site; INR 3,600,000 - 6,000,000; Full time

Benefits offered by this job

Mentoring program

Training & development

Growth opportunities

Job summary

EXL Analytics seeks a Team Lead for Data, Analytics & BI in insurance to oversee end-to-end delivery across commercial and specialty lines. You will partner with clients to translate insights into actionable business recommendations and manage both onshore and offshore teams.

You will guide dashboard development (Power BI/Tableau), reinforce data governance, and contribute to RFP/RFI responses while shaping the analytics strategy for the insurance portfolio.

Qualifications

• 10+ years in data analytics, BI, or analytics consulting.
• Experience in insurance analytics is strongly preferred.

Responsibilities

• Lead end-to-end data, analytics, and BI projects for insurance clients, ensuring on-time delivery.
• Translate analytical insights into actionable business recommendations for underwriting, claims, pricing, and portfolio performance.
• Manage onshore and offshore delivery teams, provide technical direction, and resolve blockers.

Skills

Power BI

Tableau

SQL

Python

SAS

Offshore teams

RFP/RFI responses

Client management

Insurance analytics

Data modeling

ETL/ELT

Cloud platforms

Communication

Education

Bachelor's or Master's in Analytics related field

Tools

Power BI

Tableau

Job description

Job Description - Team Lead – Data, Analytics & BI (Insurance)

EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.

Please visit www.exlservice.com for more information about EXL Analytics.

Role & Responsibilities

• Lead end-to-end delivery of data, analytics, and business intelligence projects for insurance clients, ensuring on-time, quality outcomes across commercial and specialty lines engagements.
• Partner with client stakeholders and EXL leadership to understand business requirements, define project scope, and translate analytical insights into actionable recommendations for the insurance business.
• Develop and maintain trusted advisor relationships with client counterparts, serving as the primary day-to-day point of contact for project delivery, escalations, and strategic alignment.
• Provide technical direction to onshore and offshore team members across data engineering, reporting, visualization, and predictive modeling workstreams within the insurance value chain.
• Design and develop BI dashboards and reporting solutions using Power BI and/or Tableau to support underwriting, claims, pricing, and portfolio performance metrics for insurance clients.
• Support internal business development efforts by contributing to RFP/RFI responses, capability presentations, and opportunity identification within the insurance and financial services verticals.
• Identify and articulate opportunities for analytics expansion across the client's insurance portfolio, including underwriting performance, loss reserving, claims analytics, and commercial & specialty lines profitability.
• Facilitate client working sessions and lead recurring project status meetings, communicating progress, risks, and issue resolution to business and technical stakeholders at all levels.
• Manage day-to-day project operations across dual-shore delivery models, monitor progress of deliverables, and proactively resolve blockers to maintain delivery momentum.
• Ensure industry best practices in data governance, analytics methodology, and BI standards are followed across all project workstreams.

Candidate Profile

• Bachelor's or Master's degree in Economics, Mathematics, Statistics, Computer Science, Engineering, or a related analytics field (Required).
• 10+ years of experience in data analytics, business intelligence, or analytics consulting, with at least 3 years in a team lead or client-facing delivery role (Required).
• Domain experience in insurance — commercial lines, specialty lines, or broader BFSI — with demonstrated understanding of insurance business processes such as underwriting, claims, pricing, or loss reserving (Strongly preferred).
• Hands-on proficiency in BI and visualization tools, specifically Power BI or Tableau, with experience building production-grade dashboards and executive reporting (Required).
• Strong working knowledge of SQL and at least one analytics or scripting language (Python or SAS) for data manipulation, querying, and analysis (Required).
• Experience managing and mentoring offshore or dual-shore analytics teams, including workload planning, career development, and quality review (Required).
• Demonstrated ability to support business development activities, including contributions to RFP/RFI responses, capability decks, and client solutioning workshops (Preferred).
• Strong client management skills with experience owning stakeholder relationships and presenting complex analytical findings to both business and technical audiences (Required).
• Experience in financial services or insurance analytics with exposure to commercial & specialty lines products, pricing models, or portfolio profitability analytics (Strongly preferred).
• Solid understanding of data modeling, ETL/ELT processes, and cloud-based data platforms (Preferred).
• Strong written and verbal communication skills with the ability to translate complex data into clear business narratives and actionable insights (Required).
• Entrepreneurial mindset with the ability to thrive in a fast-paced, client-driven, continuously evolving environment and willingness to take initiative (Required).
• Ability to work collaboratively across cross-cultural, global teams spanning multiple time zones (Required).

What we offer

• EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
• You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
• Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
• We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
• Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.