Lead Analyst - Process Analytics - Supply Chain - Procurement 4D

BrightClaim; Mumbai City; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Genpact is seeking a Lead Analyst - Process Analytics in India to drive strategic vendor management, commercial negotiations, and contract governance in a hybrid setup. You will collaborate with senior stakeholders, lead cross-functional negotiations, and shape supplier strategy across procurement and operations.

The role emphasizes vendor governance, risk management, and optimization of the vendor portfolio, with opportunities to mentor teams and influence business decisions.

Qualifications

• Vendor management, commercial negotiations, contract management, or related procurement functions.
• Experience leading commercial discussions with external vendors.
• Experience supporting senior stakeholders and executive decision-making.
• Strong understanding of vendor governance, contracts, and risk management.
• Proven ability to manage cross-functional stakeholder environments.

Responsibilities

• Strategic Vendor Management: Manage a portfolio of strategic vendors and governance.
• Commercial Negotiation: Lead negotiations, renewals, and proposals balancing cost and risk.
• Contract & Commercial Governance: Review agreements and ensure deliverables and obligations.
• Business Partnership: Partner with senior stakeholders for requirements and strategy.
• Renewal & Portfolio Management: Drive onboarding, renewals, and optimization of vendor portfolio.
• Team Leadership & Capability Building: Guide vendor management analysts and establish best practices.

Skills

Vendor Management

Negotiation

Contract Management

Data Privacy

Education

Bachelor's in Business Analytics

Bachelor's in Computer Science

Bachelor's in Statistics

Master's in Data Science

Job description

Lead Analyst - Process Analytics - Supply Chain - Procurement

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the frontier of it. Genpact’s AI Gigafactory, our industry‑first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large‑scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Key Responsibilities

Strategic Vendor Management

• Manage a portfolio of strategic vendors supporting business operations and client delivery.
• Develop and maintain strong vendor relationships to support long‑term business objectives.
• Act as the primary point of contact for complex vendor discussions and escalations.
• Drive vendor governance, performance reviews, and continuous improvement initiatives.

Commercial Negotiation

• Lead commercial discussions, renewals, and negotiations with vendors.
• Evaluate commercial proposals and recommend optimal approaches that balance cost, risk, operational needs, and business requirements.
• Partner with stakeholders to develop negotiation strategies and commercial positions.
• Ensure favorable commercial outcomes while maintaining sustainable vendor relationships.

Contract & Commercial Governance

• Review and assess vendor agreements, amendments, renewals, and commercial proposals.
• Identify areas of contractual, operational, and commercial risk.
• Partner with Legal, Procurement, Finance, Compliance, and business teams to support contract execution and governance activities.
• Ensure contractual obligations, commitments, and deliverables are effectively managed.

Business Partnership

• Partner directly with senior business stakeholders to understand requirements and priorities.
• Provide recommendations on vendor strategy, renewals, service models, and commercial options.
• Support business decision‑making through analysis, risk assessment, and market insights.
• Act as a bridge between business teams and vendor organizations.

Renewal & Portfolio Management

• Drive vendor lifecycle activities including onboarding, renewals, amendments, and exit planning.
• Establish governance processes that ensure timely decision‑making and continuity of service.
• Support vendor portfolio reviews and optimization initiatives.
• Identify opportunities to improve efficiency, reduce risk, and optimize spend.

Team Leadership & Capability Building

• Provide day‑to‑day guidance to vendor management analysts and specialists.
• Support development of operating procedures, knowledge sharing, and best practices.
• Help establish scalable governance models and working rhythms across the team.

Experience Required

Mandatory

• Relevant years of experience in vendor management, commercial negotiations, contract management, strategic sourcing, procurement, information services, or related business functions.
• Demonstrated experience leading commercial discussions and negotiations with external vendors.
• Experience supporting senior business stakeholders and executive‑level decision‑making.
• Strong understanding of commercial contracts, vendor governance, and risk management.
• Proven experience managing complex cross‑functional stakeholder environments.

Preferred

• Experience supporting subscription, research, technology, professional services, information services, or data‑related categories.
• Experience working within consulting, advisory, financial services, technology, research, or professional services environments.
• Experience managing global stakeholders and international vendor relationships.

Critical Success Factors

The ideal candidate will demonstrate:

• Strong commercial acumen
• Excellent communication skills
• Executive presence and stakeholder credibility
• Independent decision‑making capability
• Ability to manage ambiguity and competing priorities
• Strong negotiation and influencing skills
• Ownership mindset and accountability

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

APICS Certified in Production and Inventory Management (CPIM) - Lincoln LandLincoln Land, Certified Procurement Professional (CPP) - International Institute for Procurement and Market Research (IIPMR)International Institute for Procurement and Market Research (IIPMR), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Purchasing Manager (CPM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM)

Required Skills

Artificial Intelligence (AI), Audits Compliance, Conflict Resolutions, Contract Management, Contract Renewals, Data Privacy, Data Protection, Data Security, Purchase Negotiations, Regulatory Affair Management, Regulatory Compliance Management, Renewals, Risk Management, Supplier Negotiations, Vendor Management, Vendor Negotiations

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Process Analytics - Supply Chain - Procurement

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real‑world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.