Laptop

Techcrat Private Limited; Durgapur; On-site; INR 180,000 - 300,000; Full time

Job summary

Techcrat Private Limited in Durgapur is seeking a full-time, on-site role focused on managing and supporting refurbished laptop operations. You will inspect and test devices, install software, and assist customers in-store with product selection and warranties.

You will maintain inventory records, update product listings, and help keep the store organized while collaborating with the team to improve customer experience and streamline processes.

Qualifications

• Candidates should possess basic technical skills related to laptops, such as understanding common hardware components, operating systems, and standard software installations.
• Candidates should have customer service and communication skills to explain product features clearly, handle questions, and support customers in making informed decisions.
• Candidates should demonstrate organizational and record-keeping abilities for managing inventory, documenting device status, and maintaining accurate store information.
• Candidates should have problem-solving skills and attention to detail for identifying laptop issues, following troubleshooting steps, and ensuring quality before sale.
• Relevant experience in retail, electronics, or computer service environments is beneficial, along with basic computer literacy and willingness to learn technical procedures.
• A high school diploma or equivalent is preferred; additional certifications or training in computer hardware, IT support, or electronics repair are an advantage.

Responsibilities

• Inspect and test refurbished laptops for quality.
• Install and update software; coordinate with technicians for repairs.
• Prepare devices for display and sale.
• Assist customers in-store with product selection and warranties.
• Maintain inventory records and update product listings.
• Support store organization and cleanliness; collaborate with team to improve customer experience.

Skills

Basic laptop hardware

Customer service

Inventory management

Problem-solving

Retail/electronics experience

Willingness to learn

Education

High school diploma or equivalent

Job description

Company Description

Techcrat Private Limited is Durgapur’s most trusted refurbished laptop store, serving local customers with reliable, cost-effective computing solutions. The company focuses on delivering high-quality refurbished laptops that meet a wide range of personal, educational, and professional needs. Techcrat emphasizes transparent service, honest assessments, and customer satisfaction to build long-term relationships. The team works closely with suppliers and customers to ensure devices are thoroughly tested, restored, and supported after sale.

Role Description

This is a full-time, on-site role based in Durgapur, focused on managing and supporting refurbished laptop operations. Day-to-day responsibilities may include inspecting and testing laptops, installing and updating software, performing basic repairs or coordinating with technicians, and preparing devices for display and sale. The role also involves assisting customers in-store with product selection, explaining laptop specifications, and providing clear information about warranties and after-sales support. The individual will help maintain inventory records, update product listings, and support overall store organization and cleanliness. Collaboration with the store team to improve customer experience and streamline processes is expected.

Qualifications

• Candidates should possess basic technical skills related to laptops, such as understanding common hardware components, operating systems, and standard software installations.
• Candidates should have customer service and communication skills to explain product features clearly, handle questions, and support customers in making informed decisions.
• Candidates should demonstrate organizational and record-keeping abilities for managing inventory, documenting device status, and maintaining accurate store information.
• Candidates should have problem-solving skills and attention to detail for identifying laptop issues, following troubleshooting steps, and ensuring quality before sale.
• Relevant experience in retail, electronics, or computer service environments is beneficial, along with basic computer literacy and willingness to learn technical procedures.
• A high school diploma or equivalent is preferred; additional certifications or training in computer hardware, IT support, or electronics repair are an advantage.