Landside Operations Specialist - Shipping & Logistics

Maersk Line India Pvt Ltd; Chennai; Vor Ort; INR 600.000 - 900.000; Vollzeit

Zusammenfassung

Maersk Line India Pvt Ltd in Chennai seeks a Mid-Level Landside Dispatcher to manage load allocations, coordinate with drivers, and schedule port/warehouse appointments. The role requires strong communication, Night shift availability, and 3–5 years in shipping & logistics.

You will use Trinium for load tracking, generate daily dispatch reports, and liaise with clients to ensure on-time drayage and accurate accessorial handling. Collaborative teamwork is essential.

Qualifikationen

• Excellent communication skills (oral and written) and ability to communicate with internal and external stakeholders.
• Graduate, ideally in Finance and Accounting.
• Willing to work in full night shifts.
• 3–5 years of experience in shipping & logistics.
• Experience with documentation review, data entry, reporting, and Landside execution is a plus.
• Proficient with MS Office tools (Word, Excel, PowerPoint).

Aufgaben

• Assign loads to drivers in Trinium based on availability and capacity.
• Generate Dispatch Report consolidating drayage planning for the next business day.
• Schedule pickup and drop-off appointments at the port through the terminal website.
• Investigate loads completed today and those for the next day.
• Track and monitor loads to be exported or picked up for timely movement.
• Evaluate driver availability and assign accordingly.
• Maintain communication with the client’s teams for drayage issues or appointment scheduling information.
• Schedule appointments at the customer’s warehouse when needed.

Kenntnisse

Excellent communication skills

MS Office proficiency

Ausbildung

Graduate, ideally Finance and Accounting

Tools

Word

Excel

PowerPoint

Jobbeschreibung

Multi carrier - Landside Specialist Dispatchers play a pivotal role in ensuring smooth operations between drivers, the terminal, and external partners. This position is responsible for assigning and tracking loads in Trinium, coordinating pickup and drop-off appointments through terminal websites, and providing ongoing driver support. The Mobile Dispatch ensures that drivers are equipped with the necessary information, resolves inquiries promptly, and ensures that containers are transported efficiently and on schedule. The Dispatch must approve and notify accessorial to the Settlement Clerk to pay the drivers to ensure AP is done the right way. He must also notify the Transportation Coordinator to ensure accessorial are charged to the customer (AR). He must maintain contact with the client to ensure accurate dispatch planning and coordination. He must consider which charges (accessorial) are billable. The Dispatch must also evaluate repair inquiries and decide if they must be sent to a repair company. He must ensure that the drivers or himself keep the application up to date.

Key responsibilities

• a) Assign loads to drivers in Trinium, ensuring accurate allocation based on availability and capacity. Assisting them with over daily operational challenges over the call.
• b) Generate the Dispatch Report, consolidating the drayage planning for the next business day using data from Trinium, along with information from client reports, port appointments, and assigned drivers.
• c) Schedule pickup and drop-off appointments for containers at the port, through the terminal's website.
• d) Conduct thorough investigations regarding the loads drivers have completed at the end of the current day and those they will begin the following day.
• e) Track and monitor loads to be exported and those already picked up, ensuring timely movement.
• f) Evaluate driver availability and assign them to loads they are capable of transporting.
• g) Maintain clear communication with the client’s teams in the event of drayage issues or when requesting relevant information for appointment scheduling.
• h) Schedule appointments at the customer’s warehouse when needed.

Required experience & skills

1. Excellent communication skills (English) – Fluent Oral & Written
2. Graduate, ideally Finance and Accounting
3. Willing to work in full night shifts
4. Should carry 3-5 years of min experience in Shipping & logistics industry
5. Prior experience with documentation review, data entry, reporting, Landside execution will be an advantage
6. Should be able to effectively communicate with internal and external stakeholders
7. Good working knowledge of MS Office products including Word, Excel, and PowerPoint.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

Experience Level Mid Level