L4-Recovery Dept-KA-Gulbarga-BACL

Bajaj Auto Limited; Kalaburagi; Presencial; INR 350.000 - 500.000; Jornada completa

Descripción de la vacante

Bajaj Auto Limited in India is seeking a field-focused Vehicle Finance Recovery Specialist. The role centers on repossession, settlement of highly delinquent accounts, and managing a network of recovery agencies across the territory.

You will onboard and train recovery partners, coordinate skip tracing and settlements, and ensure strict adherence to legal and company guidelines while meeting recovery targets and reporting updates daily.

Formación

• Graduation in commerce or business administration preferred.
• Minimum 4 years of experience in vehicle finance recovery or related collections roles.
• Experience with repossession processes, settlements, and agency management.
• Knowledge of regulatory/compliance requirements in recovery activities.

Responsabilidades

• Manage repossession and settlement of accounts within assigned territory.
• Oversee network of recovery agencies; onboard and review performance.
• Coordinate field recovery actions, skip tracing, settlements, and closure of loan accounts.
• Maintain and report recovery targets; ensure timely follow-ups and records in systems.
• Supervise third‑party recovery agents and ensure adherence to company policies.
• Identify accounts for legal action or repossession and coordinate approvals.

Conocimientos

Repossession

Collections

Compliance

Excel

Educación

Graduation (BCom/BBA)

Herramientas

MS Excel

Reporting tools

Descripción del empleo

Select how often (in days) to receive an alert:

English, Hindi, Local language (preferred)

Travel

60-80 km/Day

Academic Qualification

Graduation (B. Com, BBA or equivalent preferred)

Work Experience

Minimum 4 years

Vehicle Finance (NBFCs or Banks). Recovery / NPA collection / Write of collections including repossession

Job Purpose

To search and recover 7+ accounts through repossession and settlement through specialized agencies who has capacity for repossession

Key Responsibilities

• Repossession and settlement
• Handle a network of repossession agencies within the assigned territory.
• Onboard, train and review performance of recovery channel partners.
• Execute field recovery actions including skip tracing, settlements and closure of loan account.
• Maintain ROR within the assigned portfolio as per defined business targets.
• Set daily and fortnightly recovery/ vehicle repossession targets for the collection agencies, monitor progress, and ensure timely follow-ups.
• Plan and coordinate field visits to ensure maximum customer coverage and personally handle complex or sensitive recovery cases when required.
• Supervise third-party recovery agents, track their progress, and ensure they follow company rules and recovery guidelines.
• Identify accounts that need legal action or repossession, get necessary approvals, and oversee the entire process including customer communication.
• Ensure all recovery work follows company policies and legal requirements, train the team on correct practices, and report any issues or complaints immediately.
• Keep accurate records of visits, calls, and recovery updates in the system, and share daily reports with the manager.
• Along with recovery prioritize penal charge collections to support collection cost.
• Spot relevant agencies from the market for enrolment and share with supervisors for empanelment.

Key Skills Required

Technical Skills:

• Repossession and settlement process knowledge
• Collections system handling
• Regulatory and compliance adherence
• MS Excel and reporting tools

Soft Skills:

• Customer empathy and tactful communication
• Problem-solving

Key Performance Indicators

• Resposession as per the target set
• Settlement write of accounts on best effort basis by negotiation
• Ensure full compliance to the code of conduct in recovery and repossession as per the regulator

Work-Schedule

5 Days/Week and as per the work demand

Hiring Local/Pan-India Candidates

(Based on company policy)

Additional Comment (if any)

Requirement of Personal vehicle and smartphone