L3 Network Engineer (Access Services) (m/f/d)

Continental; Bengaluru; Hybrid; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work arrangement

Career growth opportunities

Work-Life Balance

Global exposure

New work style

Attractive employee benefit policies

Job summary

Continental is looking for an L3 Network Engineer in Bengaluru, India, to manage network infrastructure including VPN gateways and firewalls. The role requires at least 2 years of experience in network engineering, with a strong understanding of VPN technologies and the ability to solve complex network problems. Candidates should have IT education and specific certifications such as CCNP or CCIE. This hybrid position offers career growth opportunities and attractive employee benefits including work-life balance.

Qualifications

• Minimum of 2 years of experience in network engineering or a related role.
• Certifications such as CCNP, CCIE, or equivalent are preferred.
• Experience with network security solutions and protocols is a plus.

Responsibilities

• Manage and maintain network infrastructure for VPN and Business Partner Access.
• Oversee VPN gateways, firewalls, load balancers, and site-to-site tunnels.
• Monitor and perform backup and restore operations for network stability.

Skills

VPN technologies

Firewall configurations

Complex network troubleshooting

Automation tools (e.g., Ansible, Terraform)

Intercultural sensitivity

Education

Education in IT and network areas

Job description

Job Description

The L3 Network Engineer will be responsible for managing and maintaining our network infrastructure for VPN and Business Partner Access. This includes overseeing VPN gateways, firewalls, load balancers, site‑to‑site tunnels, maintenance of request portal, monitoring, backup and restore processes. The role also involves performing hardware patching, configuring network infrastructure, handling third‑level IT tickets, and coordinating with external partners. You will work in a dynamic, collaborative environment oriented toward DevOps and agile working.

In detail your tasks include:

Service Management

Driving escalation and problem management processes, coordinating complex incident and problem resolution with internal IT teams and external service providers, providing expert resolution and support. Preparing changes to the environment and maintaining detailed documentation of network configurations, processes, and procedures. Steering and coordinating with external partners to ensure seamless integration and support of network services.

Stakeholder Management

Assisting customers with process improvements, documentation, training and usability efforts.

Network Management

Oversee and manage VPN gateways, firewalls, maintenance of request portal and site‑to‑site tunnels. Conduct hardware patching and configuration of complex network infrastructure to maintain optimal performance and security.

Monitoring and Maintenance

Ensure and perform regular monitoring, backup and restore operations to ensure network stability and data integrity.

Documentation

Maintain detailed documentation of the Access services, including processes, procedures, and user guides.

Continuous Improvement

Perform feasibility studies and IT concepts, market research and vendor evaluations.

Benefits

• Hybrid work arrangement – Opportunities for remote work, flexible hours, or compressed workweeks to achieve better work‑life balance.
• Career growth opportunities – Clear paths for career advancement within the organization, with opportunities for promotion and skill development.
• Work‑Life Balance – Policies and practices that promote work‑life balance, such as parental leave, and wellness programs.
• Global exposure – Opportunity to work and learn with a global team.
• New work style – World class office infrastructure with canteen, medical, transportation and gym on‑site.
• Attractive employee benefit policies such as Leave Policy, Group Mediclaim Insurance Policy, Mediclaim for Employee's Parents, Group Personal Accident Policy, Higher Education Policy, Sabbatical Leave, R & R, Car Lease Policy, Employees Tires Discount Program, Annual Health Checkup.

Qualifications

Education in IT and network areas.

Preferred Qualifications:

• Certifications such as CCNP, CCIE, or equivalent.
• Experience with network security solutions and protocols.

Minimum of 2 years of experience in network engineering or a related role, with a focus on VPN gateways, firewalls and load balancers, and complex network infrastructures.

Skills:

• Strong understanding of VPN technologies and firewall configurations.
• Experience with MS Guest Accounts and site‑to‑site VPN tunnels.
• Ability to solve complex network problems/issues using appropriate diagnostic and monitoring tools.
• Ability to handle complex IT tickets and provide expert‑level support.
• Proficient in English, both spoken and written, and intercultural sensitivity.
• Experience in automation for on‑premise and virtual environments (e.g., Ansible, Terraform) is a plus.

Experience in managing external service providers and a very good understanding of IT compliance and data‑security topics.

Knowledge in agile frameworks, ITSM processes and DevOps (automation, infrastructure/configuration as code) is a plus.