L1 Hardware Support Technician

Radiant Info Solutions; India; On-site; INR 300,000 - 450,000; Full time

Job summary

Radiant Info Solutions is seeking an experienced L1 Hardware Support Technician to provide support across India. The role requires diagnosing, troubleshooting, and maintaining PCs and workstations, including preventive maintenance and user assistance.

Candidates should have a diploma or degree in IT Electronics and at least 2 years of related experience. Strong hardware knowledge and good communication skills are essential.

This is a full-time position with opportunities for growth in a dynamic environment.

Qualifications

• Minimum 2 years of hands-on experience in hardware support for laptops, desktops, and workstations.
• Experience working in enterprise IT support environments preferred.
• Hardware certifications will be an added advantage.

Responsibilities

• Diagnose and troubleshoot hardware issues in laptops, desktops, and workstations.
• Perform installation, replacement, and configuration of hardware components.
• Conduct preventive maintenance and health checks of IT equipment.
• Provide onsite and remote user support for hardware-related issues.

Skills

Hardware diagnostics

Component-level troubleshooting

Windows operating systems

Hardware assembly and upgrades

Customer support skills

Education

Diploma/Training or Bachelor’s Degree in IT Electronics

Job description

Job Vacancy: L1 Hardware Support Technician

We’re Hiring: L1 Hardware Support Technician

Apply for L1 Hardware Support Technician Position

Radiant Info Solutions is hiring experienced L1 Hardware Support Technicians across India. Candidates with a minimum of 2 years of experience in diagnosing, troubleshooting, repairing, and maintaining laptops, desktops, and workstations are encouraged to apply. The role includes hardware support, preventive maintenance, component replacement, operating system installation, and onsite or remote user assistance in enterprise IT environments.

Key Responsibilities

• Diagnose and troubleshoot hardware issues in laptops, desktops, and workstations.
• Perform installation, replacement, and configuration of hardware components such as RAM, HDD/SSD, motherboards, power supplies, keyboards, batteries, and adapters.
• Conduct preventive maintenance and health checks of IT equipment.
• Install and configure operating systems, drivers, and basic software applications.
• Handle hardware break‑fix support and warranty coordination.
• Provide onsite and remote user support for hardware‑related issues.

Required Skills

• Strong knowledge of laptop, desktop, and workstation hardware.
• Experience in hardware diagnostics and component‑level troubleshooting.
• Familiarity with Windows operating systems and device drivers.
• Knowledge of hardware assembly, upgrades, and preventive maintenance.
• Basic understanding of networking and peripheral devices.
• Good communication and customer support skills.

Qualifications

• Diploma / Training or Bachelor’s Degree in IT Electronics or a related field.
• Hardware certifications will be an added advantage.
• Minimum 2 years of hands‑on experience in hardware support for laptops, desktops, and workstations.
• Experience working in enterprise IT support environments preferred.

Location: PAN India

Experience: Minimum 2 Years

Employment Type: Full‑Time