L’OCCITANE Group Looking for Information Technology Specialist at Delhi, India

L’OCCITANE Group; Rewa; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

Join a dynamic team at an established industry player, where you'll provide essential on-site technical support to enhance user experience. This role involves diagnosing and resolving hardware and software issues, performing maintenance on various devices, and managing user accounts to ensure seamless operations. You'll play a crucial part in maintaining the IT infrastructure, supporting end-users in various settings, and contributing to the overall efficiency of the organization. If you are passionate about technology and enjoy helping others, this opportunity is perfect for you.

Qualifications

• Experience in providing on-site technical support and troubleshooting.
• Strong skills in hardware maintenance and software installation.

Responsibilities

• Provide on-site technical assistance and support to end-users.
• Diagnose and resolve hardware, software, and network issues.

Skills

Technical Support

Troubleshooting

Hardware Maintenance

Software Installation

User Account Management

Tools

Operating Systems

Productivity Software

Job description

Key Responsibilities:

1. Providing on-site technical assistance and support to end-users within a specific physical location, such as an office or facility (store, warehouse, road show or events).
2. On-Site Troubleshooting: Diagnose and resolve hardware, software, and network issues for end-users at their workstations or within the designated location.
3. Hardware Maintenance: Perform hardware upgrades, repairs, and replacements for desktops, laptops, printers, and other peripheral devices.
4. Software Installation and Configuration: Install, configure, and update software applications, including operating systems, productivity software, and specialized tools.
5. User Account Management: Assist with user account creation, password resets, and access permissions to various systems and applications.
6. Manage the acquisition of hardware, software, and services for an organization’s IT needs, and manage Country IT Budget and Expenses.