L & D Specialist

PhonePe; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Critical Illness Insurance

Accidental Insurance

Wellness Program

Job summary

PhonePe Limited is seeking an L&D specialist in Bengaluru to build core expectations for people managers and drive learning programs end-to-end. You will develop content, manage stakeholders, brand programs, and enrich the LMS with coherent learner journeys.

The role requires UG/PG with 2 years of experience, and medium proficiency in Microsoft Office, Apps Script, and LMS/LXP. This is a full-time position with comprehensive benefits and a focus on organizational learning and growth.

Qualifications

• UG/PG with 2 years of experience.
• Medium proficiency of Microsoft Office (Excel, Word, Canva).
• Medium proficiency of Appscript and LMS/LXP.
• Excellent program management, execution rigor and cross-functional stakeholder management.

Responsibilities

• Content ideation and development for learning programs.
• Stakeholder management to capture learning needs with business leaders and HRBP.
• Branding and promotion of programs, courses, and workshops to engage learners.
• Journey consolidation to enrich the LMS and build a coherent learner journey.
• End-to-end management of in-house and external training programs, with evaluation of effectiveness.
• Knowledge Management: curate microsite and materials, keep session recordings and logs up-to-date.
• Drive vendor lifecycle: align requirements with Business Finance, negotiate contracts, and manage procurement, PR/PO, invoicing and closures.

Skills

Microsoft Office

Tools

Appscript

LMS/LXP

Job description

PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Job Description

Job responsibilities:

PhonePe prioritizes building manager capability as managers are key to driving team performance and achieving organizational goals. As an L & D specialist you’ll be focussing on building core Expectations of a People Manager at PhonePe which are: Managers are critical in three areas: driving organizational goals, fostering a positive team environment, and enabling individuals to perform at their best across the employee lifecycle. The core job responsibilities will include:

Content Development

Content ideation: Develop content of programs and establish importance of these programs by ensuring relevance to the core job responsibilities of people managers

Stakeholder management: Create and enrich training content, pre and post program materials based on primary and secondary research by partnering with business leaders and HRBP’s to capture the learning needs and ensure contextualization of content accordingly

Branding: Create push mechanisms to brand programs, courses and workshops to engage participants

Journey consolidation: Identify courses and levers to enrich LMS in order to build a coherent learner journey.

Program management:

Program effectiveness: Ensuring effectiveness and end to end execution of in-house as well external training programs and ensuring seamless experience for participants with respect to content refinement, infrastructure and time management. Evaluate and measure the effectiveness of programs and processes on an ongoing basis

Knowledge Management: Curate the program microsite and learning materials. Keep all session recordings and improvement / attendance logs up-to-date to provide a reliable, single source of data analysis.

Drive the full vendor lifecycle by aligning project requirements with Business Finance, setting clear vendor expectations, and negotiating contracts. Execute all procurement operations smoothly, including PR/PO creation, approvals, timely invoice processing, and contract closures.

Qualifications

UG/PG with 2 years of experience

Medium proficiency of Microsoft office - Excel, word, Canva etc

Medium proficiency of software tools like Appscript, LMS/LXP

Excellent program management,execution rigor and cross functional stakeholder management

Additional Information

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

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