KYC Specialist

Australia and New Zealand Banking Group Limited; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Australia and New Zealand Banking Group Limited (ANZ) is seeking a KYC Specialist to join the global KYC Institutional Onboarding Hub. The role supports onboarding and ongoing reviews across multiple regions, ensuring AML/KYC compliance, data integrity, and effective collaboration with Front Office, RMs, Compliance, and other enablement teams.

The ideal candidate has 2+ years in financial services with AML/KYC experience and a strong understanding of regulatory frameworks.

Qualifications

• Experience in AML/KYC, regulatory compliance, and QA in financial services.
• Proficient in KYC onboarding and OCDD across risk categories.
• Strong attention to detail and ability to meet KPIs/SLAs.

Responsibilities

• Support NTB and OCDD activities including Maker/Checker in BAU operations.
• Review KYC records across jurisdictions for compliance with global/local standards.
• Liaise with clients to obtain documents and verify information.
• Maintain data integrity in onboarding systems and update profiles.

Skills

KYC onboarding

AML/KYC

Regulatory compliance

Quality assurance

Data quality checks

Tools

KYC systems

Workflow tools

Job description

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KYC Specialist

Department: GO - Insto Operations KYC & Onboarding

Division: Group Operations

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a KYC Specialist, you will be part of the global KYC Institutional Onboarding Hub team supporting Australia, Singapore, Hong Kong, London, New York. The hub team functions in close partnership with In-Country, Sales, Relationship, Credit, Legal, Compliance and Operations to ensure efficient and timely on-boarding/reviews across the Institutional & Markets infrastructure.

The KYC Onboarding & OCDD team within the Institutional division plays a critical role in onboarding new clients, reviewing existing customer profiles, and remediating client records to ensure that customer data remains AML/KYC compliant, aligned with Group Standards, adheres to international regulations and internal policies, and is accurate, relevant, and consistently linked across all applicable systems.

Onboarding and OCDD streams are responsible to perform creating KYC profiles for New to Bank customers and regular reviews across risk levels & ensure compliance to both internal policy and regulatory requirements. The team will focus on New to Bank on-boarding and Ongoing Customer Due Diligence/ Periodic Reviews & Remediation regularly to support Client Data Management activities like Name Changes, Event Driven Reviews, Mergers, Acquisitions, Off-boarding, gathering SSI details, SSI linkages in systems and client profile remediation. The role involves frequent interaction with Front Office, RMs, Compliance, On-boarding and other enablement function teams and therefore excellent inter-personal skills are required

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: Bangalore
Work Hours: Early Morning Shifts (6 AM Login)

What will your day look like?

As a KYC Specialist, you will be responsible for:

• Supporting New-to-Bank (NTB) and Ongoing Customer Due Diligence (OCDD) activities, including both Maker and Checker responsibilities as part of BAU operations.
• Reviewing and validating KYC records across multiple jurisdictions, ensuring compliance with global standards, local regulations, and internal policies.
• Ensuring KYC review files are risk, audit, and compliance-ready, while maintaining high-quality regulatory standards.
• Liaising with clients to obtain required documentation, verify customer information, and identify dormant or inactive accounts.
• Maintaining the integrity of customer profiles by ensuring onboarding systems are accurately configured, linked, and updated to support banking activities.
• Reviewing and updating process documentation, procedures, and workflow guides to ensure alignment with policy and regulatory changes.
• Performing Data Quality Checks, Spot Checks, and Quality Control reviews, while supporting the training and development of new team members.
• Collaborating with global stakeholders, proactively managing escalations and reporting, and ensuring client data remains accurate, consistent, and relevant across the business.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Minimum 2+ years of experience within the financial services industry, with a strong background in AML/KYC, regulatory compliance, and quality assurance.
• Strong expertise in KYC onboarding and OCDD processing across all risk categories (Low, Medium, High, and Extreme) and a broad range of client types, including Trusts, Charities, Foundations, Commercial and Corporate entities, Private Clients, Banks, Financial Institutions, Government bodies, Listed Companies, and Regulated entities.
• Extensive knowledge of financial services operations, with the ability to manage multiple priorities, meet deadlines, and deliver high-quality outcomes in a fast-paced environment.
• Good understanding of key regulatory requirements and frameworks, including Dodd-Frank, FATCA, CRS, EMIR, MiFID, Volcker, as well as KYC systems and workflow tools.
• Proven track record of meeting KPIs and SLAs while adhering to established Quality Control Frameworks and ensuring KYC files are risk and audit compliant.
• Strong attention to detail with the ability to ensure policy changes, KOPs, and procedural updates are accurately documented and implemented in a compliant manner.
• Experience supporting new hire training, coaching, and knowledge-sharing initiatives to drive team effectiveness and capability.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.