Know Your Customer (KYC) Specialist

ANZ Banking Group; Bengaluru; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work (where role allows)

Health and wellbeing services

Job summary

ANZ Banking Group is seeking a KYC Specialist in Bengaluru to support NTB and OCDD processes across multiple regions. The role focuses on AML/KYC reviews, data integrity, and regulatory alignment within a fast-paced environment.

The ideal candidate has 2+ years in financial services with hands-on KYC and due diligence experience, and can collaborate effectively with front office, compliance, and operations teams.

Qualifications

• 2+ years in financial services with AML/KYC and compliance exposure.
• Experience in onboarding and ongoing due diligence across risk levels.
• Familiar with KYC systems and regulatory frameworks.

Responsibilities

• Support NTB and OCDD activities with maker and checker duties.
• Review KYC records across jurisdictions for compliance with standards.
• Ensure KYC files are audit-ready and well-documented.
• Coordinate with clients to obtain documents and verify details.
• Maintain accurate client profiles across systems.
• Update process docs and adherence to policy changes.
• Conduct data quality checks and support new joiners.
• Collaborate with global stakeholders and manage escalations.

Skills

AML/KYC expertise

Regulatory compliance

Quality assurance

KYC onboarding

OCDD processing

KYC systems

Regulatory knowledge

Tools

Workflow tools

Job description

KYC Specialist

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

Role Type: Permanent

Location: Bangalore

Work Hours: Early Morning Shifts (6 AM Login)

About the Role

As a KYC Specialist, you will be part of the global KYC Institutional Onboarding Hub team supporting Australia, Singapore, Hong Kong, London, New York. The hub team functions in close partnership with In-Country, Sales, Relationship, Credit, Legal, Compliance and Operations to ensure efficient and timely on-boarding/reviews across the Institutional & Markets infrastructure. The KYC Onboarding & OCDD team within the Institutional division plays a critical role in onboarding new clients, reviewing existing customer profiles, and remediating client records to ensure that customer data remains AML/KYC compliant, aligned with Group Standards, adheres to international regulations and internal policies, and is accurate, relevant, and consistently linked across all applicable systems. Onboarding and OCDD streams are responsible to perform creating KYC profiles for New to Bank customers and regular reviews across risk levels & ensure compliance to both internal policy and regulatory requirements. The team will focus on New to Bank on-boarding and Ongoing Customer Due Diligence/ Periodic Reviews & Remediation regularly to support Client Data Management activities like Name Changes, Event Driven Reviews, Mergers, Acquisitions, Off-boarding, gathering SSI details, SSI linkages in systems and client profile remediation. The role involves frequent interaction with Front Office, RMs, Compliance, On-boarding and other enablement function teams and therefore excellent inter-personal skills are required.

What will your day look like?

• Supporting New-to-Bank (NTB) and Ongoing Customer Due Diligence (OCDD) activities, including both Maker and Checker responsibilities as part of BAU operations.
• Reviewing and validating KYC records across multiple jurisdictions, ensuring compliance with global standards, local regulations, and internal policies.
• Ensuring KYC review files are risk, audit, and compliance-ready, while maintaining high-quality regulatory standards.
• Liaising with clients to obtain required documentation, verify customer information, and identify dormant or inactive accounts.
• Maintaining the integrity of customer profiles by ensuring onboarding systems are accurately configured, linked, and updated to support banking activities.
• Reviewing and updating process documentation, procedures, and workflow guides to ensure alignment with policy and regulatory changes.
• Performing Data Quality Checks, Spot Checks, and Quality Control reviews, while supporting the training and development of new team members.
• Collaborating with global stakeholders, proactively managing escalations and reporting, and ensuring client data remains accurate, consistent, and relevant across the business.

What will you bring?

• Minimum 2+ years of experience within the financial services industry, with a strong background in AML/KYC, regulatory compliance, and quality assurance.
• Strong expertise in KYC onboarding and OCDD processing across all risk categories (Low, Medium, High, and Extreme) and a broad range of client types, including Trusts, Charities, Foundations, Commercial and Corporate entities, Private Clients, Banks, Financial Institutions, Government bodies, Listed Companies, and Regulated entities.
• Extensive knowledge of financial services operations, with the ability to manage multiple priorities, meet deadlines, and deliver high-quality outcomes in a fast-paced environment.
• Good understanding of key regulatory requirements and frameworks, including Dodd-Frank, FATCA, CRS, EMIR, MiFID, Volcker, as well as KYC systems and workflow tools.
• Proven track record of meeting KPIs and SLAs while adhering to established Quality Control Frameworks and ensuring KYC files are risk and audit compliant.
• Strong attention to detail with the ability to ensure policy changes, KOPs, and procedural updates are accurately documented and implemented in a compliant manner.
• Experience supporting new hire training, coaching, and knowledge-sharing initiatives to drive team effectiveness and capability.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services. We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.

Job Posting End Date 20/08/2026, 11.59pm, IST Experience Level Mid Level