KYC Operations Lead Analyst - VP - MUMBAI

Citigroup Inc.; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Citi is hiring a KYC Operations Lead Analyst in Mumbai to oversee AML/KYC deliverables and drive efficient, compliant processes. The role entails coordinating with business leads, planning activities, and ensuring timely, quality execution across multiple workstreams.

The ideal candidate will have 6–10 years of KYC and project management experience, with a focus on regulatory requirements and risk controls. Full-time onsite role with Citi's global standards and training opportunities.

Qualifications

• 6-10 years of experience in KYC and Project Management.
• Bachelor's degree and/or Master’s degree preferred for advanced roles.

Responsibilities

• Lead project analyst activities and tracking across workstreams with leadership support.
• Ensure quality in project documentation and detailed milestones.
• Coordinate with business leads and regulators to ensure AML/KYC compliance.

Skills

Business Acumen

Credible Challenge

Laws and Regulations

Management Reporting

Policy and Procedure

Program Management

Referral and Escalation

Risk Controls and Monitors

Risk Identification and Assessment

Risk Remediation

Education

Bachelor's degree/University degree or equivalent experience

Master's degree preferred

Job description

The KYC Operations Lead Analyst is a senior-level individual responsible for assisting in the completion of deliverables that are required as part of the AML / KYC Book of work. The person will support projects and coordinate activities with business leads to ensure consistent quality execution and timely implementation of the AML / KYC deliverables. The BA will take part in conducting project business analysis necessary for implementations and to shape the most efficient processes for the business while meeting regulatory requirements.

Responsibilities:

• Responsible for project analyst activities and tracking across various workstreams and providing leadership support across planning, organizing, coordinating, executing and monitoring implementation activities.
• Reviews deliverables, plans and oversees day-to-day activities and tracking.
• Assists in the development of the project schedule and all other project work plans.
• Ensures quality in project documentation and that projects have detailed breakdown of activities and milestones.
• Analyzes compliance proposals to enhance our AML/KYC program, ensuring that the business continues to be efficient and proposals are feasible to be implemented.
• Demonstrate strong understanding of the projects' interdependencies and key participants, and identifying needs for UAT, training, and implementation.
• Manage implementation strategy, organizational change management, strategy execution and production support, defect/problem tracking.
• Anticipates release challenges and takes corrective action, escalating as needed, to resolve and achieve commitments to assure the viability, functionality and effectiveness of solutions.
• Drives work stream requirements, communication and reporting for senior management and stakeholders.
• Translates commitments and specific needs to fully documented outputs.
• Works with stakeholders on the local application and requirements to ensure that regulators requirements are met and that Citi is able to meet customer needs
• Collaborates with business partners and global stakeholders to drive cross-workstream escalation and issue resolution
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in KYC and Project Management

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Job Family Group:

Operations - Services

Job Family:

Business KYC

Time Type:

Full time

Most Relevant Skills

• Business Acumen
• Credible Challenge
• Laws and Regulations
• Management Reporting
• Policy and Procedure
• Program Management
• Referral and Escalation
• Risk Controls and Monitors
• Risk Identification and Assessment
• Risk Remediation

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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