KYC Operations Intermediate Analyst

Citi; Mumbai; On-site; INR 1,800,000 - 2,600,000; Full time

Benefits offered by this job

Health & well-being programs

Learning and development resources

Work-life balance programs

Job summary

Citi is seeking a mid-level KYC Operations Intmd Analyst in Mumbai to support AML monitoring, governance, oversight and regulatory reporting. The role focuses on building a dedicated internal KYC program, with collaboration across Compliance and Control teams.

Ideal candidates have 6–8 years of relevant experience, KYC knowledge, and strong communication skills. The position involves night shifts (ET) and interacts with internal and external stakeholders globally.

Qualifications

• Bachelor’s degree/University degree or equivalent experience.
• 6–8 years of relevant experience.
• KYC knowledge and background mandatory.
• Familiarity with KYC policies and systems (KYC Systems, eclipse, wealth system, NTX360).
• Attention to detail and strong problem-solving skills.
• Excellent written and verbal communication.
• Ability to make timely decisions and partner with stakeholders.

Responsibilities

• Work on night shift (Eastern Time).
• Manage risk and control activities including Information Security and Records Management.
• Analyze risk and controls, reporting findings with mitigation.
• Provide support to business managers and product staff.
• Collaborate with peers and management to develop and execute plans within area of responsibility.
• Interface with internal and external teams for guidance and SME.
• Coordinate with Internal Audit and external audit to address risk and liabilities.

Skills

Attention to detail

Communication skills

Decision making

Stakeholder collaboration

Risk awareness

Education

Bachelor’s degree/University degree or equivalent

Tools

KYC Systems

Eclipse

Wealth system

NTX360

Job description

Shape your Career with Citi

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.

You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

• Citi provides programs and services for your physical and mental well‑being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

The KYC Operations Intmd Analyst is an intermediate‑level position responsible for Anti‑Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

In this role, you’re expected to:

• Work on night shift (Eastern Time)
• Responsible for various aspects of risk and control, including but not limited to Information Security, Continuation of Business and Records Management
• Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues
• Provide support to business managers and product staff
• Partner with peers and management on various activities, including developing and executing business plans within the area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums
• Interface with internal and external teams to provide guidance and subject matter expertise, as needed
• Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi
• Oversee situations that create risk and legal liabilities for Citi
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and/or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s degree/University degree or equivalent experience
• 6‑8 years of relevant experience
• KYC knowledge and background mandatory
• Familiarity in KYC policies and systems (KYC Systems, eclipse, wealth system, NTX360) mandatory.
• Attention to detail
• Able to handle complex problems and issues
• Excellent communication skills both written and verbal
• Proven ability to make effective and timely decisions
• Consistently able to anticipate and respond to customer/business needs
• Demonstrated ability to build and cultivate partnerships across business regions

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review the Accessibility at Citi shipping. View Citi’s EEO Policy Statement and the Know Your Rights poster.