Kuddle - SalesTeam Lead

NextHire; Bengaluru; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A fast-growing startup is looking for an experienced Sales Team Lead to manage our tele-calling sales team in Bangalore. This role involves motivating the team to hit revenue targets, hiring and training new tele-callers, and improving customer satisfaction through quality audits. The ideal candidate will have a Bachelor's Degree and 1-3 years of relevant experience in a B2C environment.

Qualifications

• 1-3 years of experience managing a sales team, preferably in a B2C environment.
• Proven ability to inspire and motivate a team.
• Strong understanding of sales performance metrics.

Responsibilities

• Manage Tele-sales agents daily.
• Monitor and improve sales performance.
• Hire and train new tele-callers.
• Increase revenue generation from telecalling operations.
• Conduct quality audits for high customer satisfaction.

Skills

Leadership

Communication

Negotiation

Sales processes understanding

Education

Bachelor's Degree

Job description

Role: Sales Team Lead

Experience: 1 - 3 years

Location: Bangalore

About the job:

As a fast-growing startup, we are now expanding our Sales team and are looking for an experienced Sales Team Lead to manage, motivate, and drive performance for our tele-calling sales team, ensuring they hit revenue targets and deliver an exceptional experience to our pet parent customers.

Responsibilities:

• Day to day management of Tele-sales agents
• Leverage data to monitor and improve sales performance.
• Hire and train new tele-callers to ensure they're equipped with the necessary skills to succeed
• Increase revenue generation from telecalling operations.
• Improve conversion rates.
• Conduct quality audits and implement improvements to ensure high customer satisfaction.

Skills Needed:

• 1-3 years of experience of handling a sales team, preferably in a B2C environment.
• Bachelors Degree is a must.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and negotiation skill
• Strong understanding of sales processes, sales funnels, and revenue generation strategies.