Knowledge Analyst - Healthcare Access Quality And Outcomes

McKinsey & Company; Gurugram District; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

McKinsey & Company in Gurugram seeks a healthcare transformation professional to work on client engagements, translating clinical knowledge into actionable operational insights. You will identify care-delivery improvements, redesign workflows, and translate policies into analytics to guide decision-making.

The role involves collaboration with HALO practice leaders and cross-functional teams. You will contribute to workshops, governance discussions, and frontline transformations while

Qualifications

• Medical degree, such as MBBS or related qualification, preferred.
• 2+ years of experience in healthcare transformation, healthcare operations, payer or provider organizations, clinical operations, healthcare strategy, or management consulting.
• Strong understanding of healthcare delivery models, clinical workflows, healthcare operations, and performance improvement methodologies.
• Familiarity with SQL and experience querying data from relational databases or cloud-based data environments.
• Strong problem-solving, stakeholder management, and influencing skills, with the ability to manage multiple priorities and work effectively in a team-based, entrepreneurial environment.
• Experience facilitating workshops, developing implementation roadmaps, and supporting organizational change initiatives is preferred.
• Excellent communication skills, with the ability to translate complex clinical, operational, and analytical concepts into clear, actionable recommendations for diverse stakeholders.

Responsibilities

• Work on client engagements addressing healthcare challenges.
• Identify opportunities for operational improvement and redesign care workflows.
• Translate policies into analytical frameworks for decision making.
• Design care journeys across disease areas and identify interventions.
• Support implementation efforts and contribute to workshops and client events.
• Build client relationships and drive tangible results.

Skills

Analytical thinking

Problem solving

Stakeholder management

Workshop facilitation

Communication skills

Team collaboration

Project management

Education

MBBS or related medical degree

Tools

SQL

Job description

Job Description:

Who You'll Work With

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues - at all levels - will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

Your Impact

You will work on client engagements, combining clinical knowledge, analytical thinking, and structured problem-solving to address complex healthcare challenges.

You will identify opportunities for operational improvement, redesign care workflows, and support the development of strategies, transformation initiatives, and implementation of roadmaps that enhance healthcare delivery and organizational performance.

Your work also involves translating complex medical policies and clinical guidelines for business stakeholders and having the ability to further translate these policies into analytical frameworks that inform decision making. Drawing on these insights, you will identify gaps in care, clinical risks, and opportunities for improvement while designing ideal care journeys across a range of disease areas, including chronic conditions such as diabetes and chronic kidney disease (CKD). This includes defining key interventions, milestones, and care pathways across different stages of disease progression, identifying clinical markers that signal emerging risks or worsening conditions, and leveraging analytics to identify at-risk populations and recommend targeted actions that improve health outcomes and care effectiveness.

Working closely with clients, McKinsey teams, and practice leaders, you will build tenure-appropriate client relationships, facilitate syndication and problem-solving discussions, and support implementation efforts. You will contribute to workshops, client events, and frontline transformations, applying strong project management and communication skills to help translate recommendations into tangible results.

You will join our Client Capabilities Network in the Gurugram office as part of the Healthcare Access, Quality, and Outcomes (HALO) domain within the Social, Healthcare and Public Entities (SHaPE) practice.

HALO brings together clinicians, healthcare experts, consultants, data scientists, and engineers to help healthcare organizations improve affordability, access, quality, and operational effectiveness. The team develops and deploys proprietary analytics, expertise, and transformation capabilities to support payors, healthcare services organizations, provider-led health plans, and other risk-bearing healthcare entities. Together, we aspire to improve healthcare performance and outcomes at scale.

Beyond client engagements, you will contribute to the development of new knowledge, intellectual property, and capabilities that strengthen HALO's healthcare offerings and extend our impact across clients globally.

Your Qualifications and Skills

• Medical degree, such as MBBS or related qualification, preferred
• 2+ years of experience in healthcare transformation, healthcare operations, payer or provider organizations, clinical operations, healthcare strategy, or management consulting
• Strong understanding of healthcare delivery models, clinical workflows, healthcare operations, and performance improvement methodologies, with the ability to connect clinical knowledge to operational and business outcomes
• Familiarity with SQL and experience querying data from relational databases or cloud-based data environments
• Strong problem-solving, stakeholder management, and influencing skills, with the ability to manage multiple priorities and work effectively in a team-based, entrepreneurial environment
• Experience facilitating workshops, developing implementation roadmaps, and supporting organizational change initiatives is preferred
• Excellent communication skills, with the ability to translate complex clinical, operational, and analytical concepts into clear, actionable recommendations for diverse stakeholders