Key Accounts Manager Poultry - Kolkata

Boehringer Ingelheim; Kolkata District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Boehringer Ingelheim in Kolkata is seeking a seasoned Key Account Manager to drive growth by building strong partnerships with key customers across the assigned territory. You will work with leadership and cross-functional teams to deliver business results aligned with company strategy.

The role requires extensive KAM experience, strategic account planning, and exceptional relationship-building skills to expand business and maximize share of wallet in avian segments.

Qualifications

• 8-10 years field experience in KAM roles.
• Strong English communication skills (verbal and written).
• Ability to travel (may include overnight travel).
• Proven ability to lead cross-functional teams.
• Strategic account planning and CBP familiarity.

Responsibilities

• Achieve sales and profitability targets across key accounts within broiler and layer segments.
• Develop and maintain strong relationships with key stakeholders within customer accounts.
• Lead development of comprehensive customer solutions by combining Boehringer Ingelheim products and services.
• Create and execute Key Account Business Plans aligned with local avian business strategies.
• Provide accurate sales forecasts and business updates to support planning and decision-making.
• Collaborate with CX teams, AREA Business Managers, and other stakeholders to deliver customer success.

Skills

Key account management

Sales strategy

Stakeholder engagement

Cross-functional collaboration

Customer relationship management

Negotiation

Education

Veterinary / Business degree

Tools

Excel

Word

Outlook

CRM databases

Job description

The Position

As a Key Account Manager, you will play a critical role in driving business growth by building strong, sustainable partnerships with key customers across your assigned territory. You will work closely with leadership, customers, and cross-functional teams to create mutual value, achieve commercial objectives, and deliver business results in line with company strategy.

Duties & Responsibilities

• Achieve sales and profitability targets across key accounts within both broiler and layer segments.


• Identify, pursue, and successfully close new business opportunities through the execution of BIAH's Integrated KAM and Customer Business Planning (CBP) programs.


• Consistently seek opportunities to expand business with existing customers while winning new opportunities through strategic account management.


• Deliver short and mid-term financial targets for your assigned customers and territory.


• Develop and maintain strong relationships with key stakeholders, decision-makers, and management teams within customer accounts.


• Understand customer needs, challenges, and business priorities, and develop solutions that create value for both the customer and BIAH.


• Position BIAH as a trusted partner by identifying opportunities for collaboration and mutual growth.


• Lead the development of comprehensive customer solutions by combining BIAH products and services into compelling value propositions.


• Develop customer-specific growth strategies based on market analysis, competitive insights, and customer objectives.


• Create and execute Key Account Business Plans aligned with local avian business strategies and organizational goals.


• Optimize account penetration and maximize share of wallet through strategic planning and execution.


• Build and lead effective key account teams to support account growth and opportunity success.


• Ensure clear communication, alignment, and successful execution of agreed account strategies.


• Collaborate with CX teams, Business Unit Managers, Area Business Managers, Business Service Heads, and other stakeholders to deliver customer success.


• Align budgets, investments, and resources with account opportunities to maximize return on investment.


• Provide accurate sales forecasts and business updates to support effective planning and decision-making.


• Manage commercial agreements, pricing discussions, and receivables with assigned accounts.


• Identify mutual growth opportunities and contribute to performance planning and development discussions for team members.


• Regularly assess account potential, sales performance, market share, and growth opportunities by product segment and species.


• Gather and analyze market trends, customer insights, and competitive intelligence to strengthen business strategies.


• Maintain accurate and up-to-date customer information and activity records within the CRM system.


• Develop and execute comprehensive territory and account plans to drive sustainable growth.


• Maintain effective customer engagement through planned account interactions and agreed contact frequency.


• Utilize data, customer insights, and digital tools to prioritize opportunities and maximize business impact.


• Ensure all administrative responsibilities, reporting requirements, and customer records are completed accurately and on time.

About Our Future Employee

• Education : Bachelors degree, Masters degree Veterinary - Medicine / Economics/ Agriculture degree DVM / Animal Husbandry / Master of Science or Economics and/or Master of Business Administration is preferred.


• Customer focused


• Leadership competencies


• Performance and Return on Investment-driven personality


• Knowledge of Animal Health Industry Economics


• Ability to work and thrive in matrix team environment


• Proven ability to work cross-functional


• Interpersonal and communication skills


• Proven field experience of at least 8-10 years


• History of successful performance.


• Good English in word and writing


• Proficiency in Excel, Word, Outlook and database applications.


• Ability to travel (may include overnight travel).


• Should reside in assigned geography or be willing to relocate.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com