Key Accounts Manager

Johnson & Johnson Innovative Medicine; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Johnson & Johnson Innovative Medicine seeks a driven MedTech Sales professional to lead territory sales, build strong relationships with doctors, KOLs, distributors and internal teams. You will monitor market share in IOL/OVD/Phaco, track competitor actions, and support Area Managers to strengthen key relationships across the state/territory.

The role emphasizes achieving annual sales targets through effective product mix, regular demos, and proactive market expansion while maintaining excellent

Responsibilities

• Achieving Sales Target: Ensure annual sales targets with right product mix and 100% monthly/quarterly achievement.
• Sustainable Market Expansion - IOL/RIOL/OVD: upgrade users to Premium IOLs; attend meetings to understand customer needs.
• Sustainable Market Expansion - Equipment: provide demos regularly with RM/PS; ensure timely AR control on equipment deals.

Skills

Account Management

Business Savvy

Channel Management

Channel Partner Enablement

Collaboration

Communication

Customer Centricity

CRM

Design Mindset

Medical Technology

Problem Solving

Product Knowledge

Product Marketing

Sales Channels

Sales Support

Sustainable Procurement

Vendor Selection

Versatility

Job description

Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

MedTech Sales

Job Sub Function

Channel Sales - MedTech (Commission)

Job Category

Business Enablement/Support

All Job Posting Locations

Delhi, Delhi, India, Gurgaon, Haryana, India

Job Description

POSITION SUMMARY

Responsible for territory sales targets, building relationship with internal & external customers (Doctors/ KOLs / Distributors / peers/superiors), developing new customers, monitoring competitor activities, keeping track of the daily working, keeping track of customer usage pattern and maintaining records. Handling customer complaints and working towards absolute customer delight. He/she will also track IOL/OVD/Phaco market-share in the assigned territory/state and keep track of competition actions - to proactively ensure market leadership in the state/ territory assigned. He/she will be closely supporting Area Manager to develop and strengthen relationship with some of the Key Opinion Leaders of his assigned state/territory. Adheres to environmental policy, procedures, and supports department environmental objectives.

ESSENTIAL FUNCTIONS / RESPONSIBILITIES

Main areas of responsibility Achieving Sales Target: Ensuring achievement of Annual Sales Targets through right product mix on quarterly basis. Ensuring 100 % Sales achievement on monthly & quarterly basis. Sustainable Market Expansion - IOL / RIOL/OVD: Upgrading existing JJSV users of IOL to Premium IOLs. Should attend OTs regularly to understand customer needs, ensuring customer's delight. Sustainable Market Expansion - Equipment's: Demos to be done on regular basis in consultation with RM and PS. Effective bundling deals - to be honored as per MOU. Ensuring AR control of Equipment deal. preferably no outstanding in the market. Development: Developing Sound Product Knowledge; Sharing territory development plans; conducting scientific programs regularly - CME/round table meetings Reporting & Coordination: Maintaining field reporting discipline and timely submission of reports: Data Recording & Analysis: Keep update on competitor, JJSV secondary / tertiary sales in the market. Keeping record of JJSV installation base.

Preferred Skills

Account Management, Business Savvy, Channel Management, Channel Partner Enablement, Collaboration, Communication, Customer Centricity, Customer Relationship Management (CRM), Design Mindset, Medical Technology, Problem Solving, Product Knowledge, Product Marketing Sales, Sales Channels, Sales Support, Sustainable Procurement, Vendor Selection, Versatility