Key Account Manager - BFSI & PSU

Zones India; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Medical insurance coverage

Group term life and personal accident cover

Flexible leave policy

Job summary

Zones India is looking for a dynamic Key Account Manager focused on BFSI and Public Sector verticals. In this role, you will build and manage relationships with key clients, driving strategy and delivering results. You will oversee a portfolio ensuring strategic needs are met and business growth is fostered.

Candidates should have 8+ years of experience in account management, strong analytical skills, and the ability to engage with C-suite executives. A competitive salary and benefits package are offered.

Qualifications

• 8+ years of experience in account management within BFSI and Public Sector.
• Proven success in managing complex accounts.
• Strong network in North & West regions.

Responsibilities

• Build and manage relationships with BFSI and Public Sector clients.
• Lead strategic planning sessions to align client goals.
• Drive account expansion through identifying new opportunities.

Skills

Account management

Business development

Client services

Analytical skills

Communication

Education

Bachelor’s degree in Engineering, Business, Finance, or Marketing

Tools

CRM software

Microsoft Office Suite

Job description

Company Overview

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM. Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones and LinkedIn and Facebook.

Position Overview

We are looking for a dynamic and experienced Key account Manager to join our team, focused on the BFSI and Public Sector verticals. This role requires a proven leader to drive strategy, build strong relationships, and deliver results for key clients across the West regions. The manager will oversee a portfolio of high-value clients, ensuring their strategic needs are met, fostering business growth, and enhancing customer satisfaction.

What you’ll do as the Key Account Manager BFSI & PSU:

Client Management

• Build, manage, and grow relationships with senior stakeholders in the BFSI and Public Sector clients.
• Serve as the primary point of contact for key accounts, ensuring strong and lasting partnerships.
• Focus sales drive in named accounts.
• Manage revenue and gross margin for the account.
• Understand clients' business objectives and work to develop solutions that meet their needs.

Strategy Development & Execution

• Lead strategic planning sessions with clients to align their business goals with innovative solutions.
• Develop and implement comprehensive account plans to grow revenue and market share across the region.
• Drive OEM relationship to drive solution positioning.
• Work closely with internal teams to ensure timely delivery of projects and services.
• Drive revenue generation and account expansion by identifying new opportunities within existing accounts.
• Collaborate with the sales and business development teams to identify potential leads and close new business.
• Individual contribution role to drive sales targets.
• Take ownership of sales forecasts and ensure that the regional targets are achieved.

Stakeholder Engagement

• Engage with public sector bodies, financial institutions, and other key industry players to expand relationships and improve service delivery.
• Regularly engage with C‑suite and senior‑level executives to discuss key performance metrics, operational issues, and future collaboration.

Team Collaboration

• Work closely with internal teams such as marketing, project management, and operations to deliver exceptional services to clients.
• Mentor junior staff members and assist with their development and training needs.
• Stay abreast of industry trends, regulatory changes, and emerging technologies relevant to BFSI and public sector clients.

What You Will Bring To The Team

• Minimum of 8+ years of experience in account management, business development, or client services, specifically within the BFSI and/or Public Sector verticals.
• Proven track record of successfully managing large, complex accounts and driving revenue growth.
• Strong network and relationships with key industry players within the North & West regions.
• Excellent communication and interpersonal skills, with the ability to manage relationships at all levels, including C‑suite executives.
• Strong analytical and problem‑solving skills, with the ability to understand complex client needs and propose actionable solutions.
• Strategic thinking with a hands‑on approach to execution.
• Experience in project management, from inception through execution, within the BFSI and public sector domains.
• Bachelor’s degree in Engineering or business, Finance, Marketing, or a related field (Master’s preferred).
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to travel across the North & West regions, as required.

Benefits

Zones offers a comprehensive benefits package. We provide a competitive compensation package where team members are rewarded based on performance and recognized for the value they bring into our business. Our team members enjoy a variety of comprehensive benefits, including medical insurance coverage, group term life and personal accident cover, and a flexible leave policy to balance work and life.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.