Key Account Manager

Dr. Reddy's Laboratories; Bhopal; On-site; INR 1,800,000 - 2,600,000; Full time

Benefits offered by this job

Joining & relocation support

Family support benefits

Medical coverage for self and family

Life coverage

Job summary

Dr. Reddy's Laboratories is seeking a seasoned professional to manage regional sales operations, coordinating hospital specialist activities and driving product launches across territories.

The role involves data-driven opportunity analysis, distributor partnerships, and performance management to meet annual targets. You will lead recruitment, coaching, and development of a high-performing team while aligning with corporate strategy and governance.

Qualifications

• Educational qualification: Post graduation degree in any discipline.
• Minimum work experience: 7+ years overall experience. 3+ years within B2B pharma/ packaged foods/medical equipment/nutrition

Responsibilities

• Distributing regional sales plans and managing activities of hospital specialists in the assigned territory.
• Planning and scheduling regular visits and calls to customers, ensuring engagement and tracking team performance.
• Monitoring auctions on electronic trading platforms and aligning tender bonuses with company policies.
• Collecting and analyzing data on existing and potential customers (hospitals, pharmacy chains, distributors) to identify opportunities.
• Gathering competitor information and responding to market changes effectively.
• Negotiating with distributors and pharmacy chains to expand product assortment and manage contracts.
• Coordinating product launches and optimizing distribution in hospital and pharmacy segments.
• Recruiting, developing, and coaching a team of hospital specialists and conducting performance evaluations.
• Collaborating with stakeholders to build partnerships and ensure seamless execution.
• Establishing feedback systems to develop talent and achieve annual targets.

Skills

Selling techniques

Digital storytelling

Account management

Bid management

Customer relationship management

Order fulfilment

Contract management

Education

Post graduation degree

Job description

Dr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can't Wait.

We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries.

For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity - to strengthen our core further (the next steps) and to build the future (the new bets).

'The Next and the New' is how we aim to continue to be the partner of choice - purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose - helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency

Dr Reddy's maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

Job Description

Job Summary

This role is centred on managing and driving regional sales operations, including distributing sales plans, scheduling customer visits, and monitoring hospital specialists' activities. Responsibilities include gathering and analysing customer and competitor data, managing contract execution, and expanding the company's product range through effective negotiations and product launches. The position involves maintaining distributor partnerships, ensuring stock availability, and addressing market needs. Additionally, it includes recruiting, coaching, and developing a high-performing team, executing corporate performance management, and identifying talent development opportunities. The role emphasizes collaboration, strategic planning, and operational excellence to achieve sales targets and enhance business growth.

Roles & Responsibilities

• You will be responsible for distributing regional sales plans and managing the activities of hospital specialists in the assigned territory.
• You will be responsible for planning and scheduling regular visits and calls to customers, ensuring effective engagement and tracking team performance.
• You will be responsible for monitoring auctions on electronic trading platforms and aligning tender bonuses with company policies.
• You will be responsible for collecting and analysing data on existing and potential customers (hospitals, pharmacy chains, and distributors) to identify business opportunities.
• You will be responsible for gathering competitor information, staying updated on market changes, and responding to competitive actions effectively.
• You will be responsible for negotiating with distributors and pharmacy chains to expand the company’s product assortment and manage contract execution.
• You will be responsible for coordinating product launches and optimizing the distribution structure in the hospital and pharmacy segments.
• You will be responsible for recruiting, developing, and coaching a team of hospital specialists, monitoring their visits, and conducting performance evaluations.
• You will be responsible for collaborating with internal and external stakeholders to build strong partnerships and ensure seamless operational execution.
• You will be responsible for establishing feedback systems and ensuring compliance with corporate performance management approaches to develop talent and achieve annual targets

Qualifications

Educational qualification: Post graduation degree in any discipline

Minimum work experience: 7+ years overall experience. 3+ years within B2B pharma/ packaged foods/medical equipment/nutrition

Skills & attributes & Critical Exposures

Functional Skills

• Selling Techniques
• Digital Storytelling
• Account Management
• Bid Management
• Customer Relationship Management
• Order Fulfilment
• Contract Management

Resident Skills

• Data Analysis
• Regulatory Requirement
• Opportunity Analysis
• Forecasting Management
• Business Negotiation

Behavioural skills

• Strategic Execution - Converts market insights into actionable sales plans and product launch strategies, delivering revenue growth with precision.
• Stakeholder Leadership - Builds trust-based relationships across hospital specialists, distributors, and pharmacy chains, enabling seamless collaboration and negotiations.
• Talent Enablement - Mentors teams with goal-oriented coaching, performance tracking, and capability development to foster high-performing sales culture.

Critical Exposures

• Must have experience in institutional pharma sales(hospital/retail chains) with exposure to the revenue size of minimum of USD 150K or its geographical equivalent in OTC / RX/ or in Business Development roles in API/formulations
• Exposure to government and private institutions is desirable
• Stint in SCM procurement/ commercial and pricing/finance is desired
• Exposure to legal contracting is preferred
• Must have relevant in country experience

Benefits Offered

At Dr. Reddy's we actively help to catalyse your career growth and professional development through personalised learning programs.

The benefits you will enjoy at Dr. Reddy's are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.

Our Work Culture

Ask any employee at Dr. Reddy's why they come to work every day and they'll say, because Good Health Can't Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.

For more details, please visit our career website at https://careers.drreddys.com/#!/