Junior Software Engineer - Client Success

LogiNext; Mumbai; On-site; INR 420,000 - 720,000; Full time

Job summary

LogiNext is seeking a technically adept Junior Software Engineer - Client Success to join the engineering team in Mumbai. You will help resolve technical issues across the SaaS product suite and maintain SLAs defined by the organization.

You will collaborate with the client’s operations team and engineering colleagues to resolve issues and ensure top-notch service and support to our clients. Weekend on-call may be required on a rotational basis.

Qualifications

• Bachelor’s degree in CS/IT or related field.
• 0 to 1 year of development experience in scalable and distributed enterprise applications.
• Experience in developing web applications using Java/J2EE, JPA, Spring framework and RESTful web services.
• Excellent coding skills in Java.
• Experience in MySQL, MongoDB, etc.
• Experience in front-end technologies HTML5, CSS3, jQuery, AngularJS and D3.js is preferred.
• Excellent written and oral communication skills and ability to work under deadlines.

Responsibilities

• Adopt a practical approach to software and technology. Eg: JAVA, Spring, RESTful web services, Mongo, RDBMS, AWS, Python etc
• Provide code level enhancements, production and technical support to LogiNext’s enterprise clients.
• Work on defined SLA’s to ensure client receives best services.
• Troubleshoot application and software related issues and determine root cause.
• Collaborate with product development & DevOps teams to develop scalable products.
• Manage and prioritize multiple work requirements to meet deadlines.
• Work independently and in a team environment.

Skills

Java

Spring

RESTful web services

MongoDB

RDBMS

AWS

Python

HTML5

CSS3

jQuery

AngularJS

D3.js

Education

Bachelor’s degree in Computer Science, Information Technology or related field

Tools

MySQL

MongoDB

HTML5

CSS3

jQuery

AngularJS

D3.js

Job description

LogiNext is looking for a technically savvy Junior Software Engineer - Client Success to be part of the engineering team. Client success engineering is an important part of the LogiNext experience. You will help in quickly resolving the technical issues across the entire SaaS product suite. You will be responsible for maintaining the SLAs as defined by the organization. You will be collaborating with the client’s operations team, engineering team members to resolve the issues and to ensure the best possible service and support to our clients.

Responsibilities

• Adopt a practical approach to software and technology. eg: JAVA, Spring, RESTful web services, Mongo, RDBMS, AWS, Python etc
• Provide code level enhancements, production and technical support to LogiNext’s enterprise clients.
• Work on defined SLA’s to make sure that our client receives the best of the services.
• Troubleshoot application and software related issues and determining the root cause for the issues
• Work with the existing product development & DevOps engineering team to develop highly scalable products
• Must be able to manage and prioritize multiple work requirements to meet deadlines
• Ability to work independently and in a team environment

Requirements

• Bachelor’s degree in Computer Science, Information Technology or related field
• 0 to 1 year of development experience in scalable and distributed enterprise applications
• Experience in developing web applications using Java/J2EE, JPA, Spring framework and RESTful web services
• Excellent coding skills in Java
• Experience in MySQL, MongoDB, etc.
• Experience in front-end technologies HTML5, CSS3, jQuery, AngularJS and D3.js is preferred
• Excellent written and oral communication skills, judgment and decision-making skills, and the ability to work under continual deadline pressure.
• Provide support on weekends on a rotational basis