Junior Relationship Executive

Muthoot Finance; Mumbai; On-site; INR 250,000 - 310,000; Full time

Job summary

Muthoot Finance is seeking a field- and branch-based role in Mumbai to source gold loans, manage client relationships, and handle cash and documentation. The position involves field visits, promoting allied financial products, and achieving branch targets.

Ideal candidates are fresh graduates or post-graduates with basic computer skills and strong communication abilities. Work schedule typically runs Monday to Saturday at designated branch timings.

Qualifications

• Fresh graduates or post-graduates in any discipline (commerce, business, or management preferred).
• Basic computer knowledge and good communication skills.

Responsibilities

• Sourcing and processing gold loans by canvassing new customers.
• Maintain client follow-ups and resolve inquiries to strengthen relationships.
• Handle branch operations including cash handling and daily accounting entries.
• Prepare daily statements and maintain cash books and vouchers.
• Promote allied financial products such as insurance and home loans.
• Conduct field visits to meet prospects and meet targets.

Skills

Gold loan sourcing

Customer relationship management

Branch operations

Cash handling

Cross-selling

Field visits

Education

Graduate

Post-graduate

Tools

Basic computer knowledge

Job description

Core Roles and Responsibilities

• Gold Loan Sourcing & Processing: Canvass and source new customers to build the gold loan portfolio; collect, check, and verify gold jewelry/assets, and detail available loan schemes to clients.
• Customer Relationship Management: Maintain active client follow-ups, handle inquiries, resolve complaints, and build long-term relationships to maximize business value.
• Branch Operations & Cash Handling: Manage bulk cash, handle day-to-day accounting transactions, post and update system entries, and process documentation.
• Record & Report Maintenance: Prepare daily statements, maintain cash books, vouchers, registers, and coordinate with regional offices or banks.
• Cross-Selling & Revenue Generation: Promote and sell allied financial products at the branch level, including insurance, mutual funds, personal loans, and home loans.
• Field Visits & Target Achievement: Conduct field visits to meet prospective and corporate customers, follow up on interest/NPA (Non-Performing Assets) collections, and meet individual and branch-level targets.

Quick Profile Facts

• Salary Range: Typically 2.5 Lakhs to 3.1 Lakhs per year (approx. 21,600 to 22,100 take-home per month) + Incentives + Annual Bonus.
• Eligibility: Fresh graduates or post-graduates in any discipline (commerce, business, or management preferred); basic computer knowledge and good communication skills.
• Work Schedule: Generally Monday to Saturday with fixed branch timings
• Job Location- Malad, Bhayander, Dahisar, Borivali, Dharavi, Bandra, Mumbai Central, Dahanu road, Vasai, Mira road, Goregaon.

The Muthoot Finance Regional Office in Malad is located at Patel Complex, 1st Floor, Mamledarwadi, off S.V. Road, near Saraswat Bank, Malad West, Mumbai 400064