Junior Permit Coordinator

porch; India; Remote; INR 450,000 - 630,000; Full time

Benefits offered by this job

Night Shift Allowance

Job summary

Porch Group is seeking a Junior Permit Coordinator in India for remote work. You will manage end-to-end permit requests, research locations, apply for permits, and coordinate with vendors, delivering accurate permit documentation.

You will own a portfolio of 2–6 major markets at a time while aligning with U.S. EST business hours. Strong English, organizational skills, and attention to detail are essential.

Qualifications

• Minimum 1 year of office or administrative experience.
• Strong command of English, both written and spoken.
• Excellent organizational skills and meticulous attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Proficiency with computer systems and the ability to learn new web-based apps.
• Familiarity with HubSpot or CRM is a plus.

Responsibilities

• Receive, review, and process approved permit requests from MovingPermits.com and sync them to HubSpot.
• Research requested addresses using Google Maps and Street View to identify potential issues and confirm accuracy.
• Escalate concerns or ambiguous requests to the appropriate team members and document all findings.
• Organize and prioritize incoming requests by date and city to meet city-specific lead time requirements.
• Apply for permits on city-specific websites within prescribed lead times, following each city's procedures.
• Process permit payments using the company credit card and maintain accurate payment records.
• Coordinate with local sign posting vendors to schedule Tow Zone sign placement and communicate site-specific posting instructions.
• Identify and elevate potential issues or conflicts with customers before they impact job delivery.
• Ensure all permit documents are complete and accurate before delivery to customers.
• Review job pricing, line item totals, and billing information for accuracy prior to customer invoicing.
• Document and communicate any issues, discrepancies, or mistakes to the team for resolution.

Skills

Strong command of English

Excellent organizational skills

Attention to detail

Ability to work under pressure

Familiar with CRM systems (HubSpot)

Tools

HubSpot CRM

Job description

Job Title: Junior Permit Coordinator

Location: India

Workplace Type: Remote

Job Summary

The future is bright for the Porch Group, and we'd love for you to be a part of it as our Junior Permit Coordinator.

As a Junior Permit Coordinator on the Permit Puller team, you will manage the end-to-end permit request process, from receiving customer requests to delivering complete, accurate permit documentation. Permit Puller provides a comprehensive service that reserves parking spaces for moving trucks, containers, and construction in congested cities across the United States and Canada. You will research locations, apply for permits through city-specific systems, coordinate with local sign posting vendors, and verify billing accuracy. You will work independently while collaborating with the broader team, owning a portfolio of 2-6 major markets at a time. This is a fast-paced role for someone with strong attention to detail and the organizational skills to juggle multiple city-specific processes and deadlines.

What You Will Do As A Junior Permit Coordinator

• Receive, review, and process approved permit requests from MovingPermits.com and sync them to HubSpot
• Research requested addresses using Google Maps and Street View to identify potential issues and confirm accuracy
• Escalate concerns or ambiguous requests to the appropriate team members and document all findings
• Organize and prioritize incoming requests by date and city to meet city-specific lead time requirements
• Apply for permits on city-specific websites within prescribed lead times, following each city's unique application procedures
• Process permit payments using the company credit card and maintain accurate payment records
• Coordinate with local sign posting vendors to schedule Tow Zone sign placement and communicate site-specific posting instructions
• Identify and elevate potential issues or conflicts with customers before they impact job delivery
• Ensure all permit documents are complete and accurate before delivery to customers
• Review job pricing, line item totals, and billing information for accuracy prior to customer invoicing
• Document and communicate any issues, discrepancies, or mistakes to the team for resolution

What You Will Bring As A Junior Permit Coordinator

• Minimum 1 year of office or administrative experience
• Strong command of English, both oral and written
• Excellent organizational skills and meticulous attention to detail
• Ability to work effectively under pressure and meet tight, non-negotiable deadlines
• Proficiency with computer systems and the ability to quickly learn new web-based applications and databases
• Strong customer service orientation and professional communication skills
• Ability to manage multiple tasks and priorities simultaneously
• Preferred: experience with CRM systems such as HubSpot
• Preferred: familiarity with permit or regulatory processes, online government portals, or municipal systems
• Preferred: knowledge of specific cities' parking regulations or right-of-way policies
• Proven experience working with US based business teams
• Excellent written and communication skills in English language

This role requires full and ongoing overlap with Porch's U.S. EST business hours ( 7:30 PM IST - 3:30 AM IST ). A Night Shift Allowance is applicable for this position in line with company policy.

Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload

The application window for this position is anticipated to close in 2 weeks (10 business days) from October 12, 2026. Please know this may change based on business and interviewing needs.

What You Will Get As A Porch Group Team Member

Pay Range*: 450,000 - 630,000 INR Annually

* Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location.

Our benefits package will provide you with comprehensive coverage for your health, life, and financial well-being.

Our benefits incl