Junior Network Engineer

Gruve; India; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Culture of innovation

Diverse and inclusive workplace

Job summary

An innovative software services startup in India is seeking a Technical Support Engineer to ensure optimal performance of network and system services. The ideal candidate will have a strong understanding of routing, switching, and related technologies, with 1-2 years of relevant experience preferred. Join a culture of innovation and collaboration where you can make a real impact.

Qualifications

• Basic knowledge of Networking/Servers/LAN/WAN/Wi-Fi.
• Freshers or 1-2 years of relevant experience.
• Routing, Switching, Firewall, Networking, Security Monitoring, Internet.

Responsibilities

• Ensure the availability and optimal performance of system and network services.
• Manage and monitor all installed systems and infrastructure.
• Demonstrate knowledge in Routing and Switching, TCP/IP, and VLAN.
• Create and oversee the implementation of new internal and external policies.

Skills

Routing

Switching

Network Management

Technical Support

Security Monitoring

Education

BE/B. Tech/MCA or Master’s Degree

Tools

ServiceNow

Salesforce

Microsoft Platform

Slack

Nagios

Job description

Overview

About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

About the Role

We are seeking a skilled Technical Support Engineer with good understanding of networks, expertise in routing, switching, LAN/WAN, VLAN, BGP, security, and system performance management. Experience with ServiceNow, Salesforce, Microsoft Platform, Slack, Nagios, and related tools is required, along with strong technical support and communication skills.

Key Responsibilities

• Ensure the availability and optimal performance of system and network services.
• Manage and monitor all installed systems and infrastructure to maintain the highest levels of availability and reliability.
• Continuously analyze platform behavior and provide recommendations for system and infrastructure improvements.
• Demonstrate knowledge in Routing and Switching, TCP/IP, PPP, Ethernet, Fast Ethernet, FTP, DHCP, OSPF, VLAN, VTP, BGP, EIGRP, ACL, VoIP, Firewall Configuration, LAN, and WAN.
• Demonstrate expertise in system configuration and troubleshooting.
• Proficient in managing IP addresses and ensuring timely resolution of tickets within established SLAs.
• Skilled in Active Directory, DHCP, DNS management, and troubleshooting associated issues.
• Infrastructure observability and network monitoring are advantageous.
• Develop and maintain comprehensive, up-to-date technical documentation.
• Experience with platforms and tools such as ServiceNow, Salesforce, Microsoft Platform, Slack, and Nagios monitoring.
• Create and oversee the implementation of new internal and external policies.
• Demonstrate the ability to lead and participate in technical sessions, coordinate multi-organizational projects, and manage technical implementation or troubleshooting discussions effectively.

Basic Qualifications

• BE/B. Tech/MCA or Master’s Degree.
• Basic knowledge of Networking/Servers/LAN/WAN/Wi-Fi.
• Freshers or 1-2 years of relevant experience.
• Routing, Switching, Firewall, Networking, Security Monitoring, Internet.

Preferred Qualifications

• Certifications: CCNA / CCNP / CCIE (advantageous).
• Experience: 1-2 years.
• Excellent English communication and collaboration skills.

Why Gruve

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.