Junior Benefits Operations Analyst

Marsh; Dadri; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Marsh MM365 team in Noida/Gurugram is hiring a Junior Analyst – Benefits Operations on a hybrid basis, requiring in-office presence at least three days per week.

You will support end-to-end process development, coordinate with legal teams, and ensure Health & Welfare domain requirements meet client standards while maintaining templates and standard responses for efficiency.

Qualifications

• Graduate with any stream.
• Knowledge of Health & Welfare domain.
• Project management and enterprise reporting experience.
• Excellent attention to detail.
• Strong MS Office skills.
• Programming skills (VBA, Python, HTML) would be an asset.
• Strong communication skills.
• Ability to multitask with minimal supervision.
• Bachelor’s degree or equivalent preferred.

Responsibilities

• Support end-to-end process development, including content creation, review, and submission.
• Collaborate with cross-functional teams and legal team to gather and validate clients’ information.
• Analyze Health & Welfare domain requirements and ensure compliance with client specifications and internal standards.
• Develop and maintain content, templates, and standard responses to improve efficiency and consistency.
• Conduct quality reviews and contribute to continuous improvement of processes and tools.
• Assist in managing schedules and deadlines to ensure timely delivery.
• Provide insights and recommendations based on win/loss analysis and feedback.
• Mentor junior team members and support training initiatives.
• Lead a process that includes planning, content development, review, and timely submission.
• Ensure processes meet requirements, deadlines, and internal with external standards.
• Manage multiple projects simultaneously, prioritizing tasks and resources effectively.
• Support business development initiatives by providing strategic input and market intelligence.
• Performs data analysis utilizing knowledge of insurance and data handling to support business improvement and business strategy projects.
• Develops analytical reports of low complexity to allow fact-based, predictive and 'what-if' decision-making.
• Manipulates and formats data according to predetermined presentation styles to meet customer needs.
• Demonstrates flexibility in approach and follow up to achieve resolution of outstanding issues.

Skills

MS Office

Excel

PowerPoint

Word

Access

Python

VBA

HTML

Communication

Project management

Attention to detail

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Excel

PowerPoint

Word

Access

VBA

Python

Job description

Mercer is seeking a talented individual to join our MM365 team a Marsh business. This role will be based in Noida/Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

Junior Analyst – Benefits Operations

MM365 team is dedicated to driving business-to-business growth by offering strategic and operational assistance that expands market presence. They excel in fostering strong client relationships, enabling sales processes, and delivering tailored solutions that meet the unique needs of our H&W clients. By collaborating across functions, we provide valuable market insights, support revenue generation, and ensure efficient operations. Our core value lies in being a reliable partner that helps businesses successfully navigate complex markets and achieve long-term growth.

The Senior Analyst plays a critical role in supporting and enhancing the process development within the team. This role involves detailed analysis, content development, and coordination to ensure high-quality, compliant, and competitive proposals that meet client and organizational requirements.

We will count on you to:

• Support the end-to-end process development, including content creation, review, and submission.
• Collaborate with cross-functional teams and legal team to gather and validate clients’ information.
• Analyze Health & Welfare domain requirements and ensure compliance with client specifications and internal standards.
• Develop and maintain content, templates, and standard responses to improve efficiency and consistency.
• Conduct quality reviews and contribute to continuous improvement of processes and tools.
• Assist in managing schedules and deadlines to ensure timely delivery.
• Provide insights and recommendations based on win/loss analysis and feedback.
• Mentor junior team members and support training initiatives.
• Lead a process that includes planning, content development, review, and timely submission.
• Ensure processes meet requirements, deadlines, and internal with external standards.
• Manage multiple projects simultaneously, prioritizing tasks and resources effectively.
• Support business development initiatives by providing strategic input and market intelligence.
• Performs data analysis utilizing knowledge of insurance and data handling to support business improvement and business strategy projects.
• Develops analytical reports of low complexity to allow fact-based, predictive and 'what-if' decision-making.
• Manipulates and formats data according to predetermined presentation styles to meet customer needs.
• Demonstrates flexibility in approach and follow up to achieve resolution of outstanding issues.

What you need to have?

• Graduate with any stream
• Good Health & Welfare domain knowledge
• Project management, enterprise reporting, preferably in professional services industry.
• Exceptional attention to details
• Good knowledge of MS Office Tools (Excel, PowerPoint, Word, Access)
• Programming skills (VBA, Python, HTML etc.) would be an asset
• Strong oral and written communication skills
• Ability to prioritize and handle multiple tasks in a demanding work environment with little supervision
• Detail-oriented with the ability to manage multiple tasks and deadlines
• Ability to work collaboratively in a team environment
• Bachelor’s degree or equivalent experience preferred

What makes you stand out?

• Insurance certification from The Institutes, USA
• Post-Graduation/Certificate Courses in Insurance
• Any prior experience on any insurance process.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.