Job Posting Title Senior Associate, Incentive Compensation Inquiry & Data Operations

Amgen Inc. (IR); Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Amgen Inc. (IR) in Hyderabad, India seeks a Senior Associate for Incentive Compensation Inquiry & Data Operations. You will own inquiries, resolve data discrepancies, and partner with global teams to govern IC data quality.

You will analyze payout trends, build dashboards, and support end-to-end IC processes with Excel, SQL, and BI tools. Strong communication and problem-solving are essential in a fast-paced environment.

Qualifications

• Master’s degree in Incentive Compensation or related field and 1+ years of experience in IC.
• Bachelor’s degree and 3+ years of experience in IC.
• 5+ years in IC, Commercial Ops, or Sales Analytics preferred.
• Experience with data sources such as XPO, 867, 844, SP contract data, Hub Data, etc.
• Proficiency with IC systems, Excel, SQL; experience with BI tools.
• Strong data governance, SOX compliance knowledge; data quality focus.

Responsibilities

• Inquiry Management: primary contact for incentive metrics, payouts and plan interpretation; resolve inquiries with data-backed communication.
• Data Challenges: research and resolve data discrepancies; partner with teams to correct root causes and document lessons.
• Data Stewardship: evaluate data changes, document impact analyses, define data remediations and governance policies.
• Ad-hoc Analytics: deep dives and dashboards to provide actionable insights for leadership.

Skills

Incentive Compensation

Data Analysis

SQL

Excel

Power BI

SOX compliance

Data Governance

Education

Master's degree in Incentive Compensation or related field

Bachelor's degree in related field

Tools

SQL

Excel

Power BI

Job description

Career Category Sales & Marketing Operations Job Description Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Associate, Incentive Compensation Inquiry & Data Operations

What you will do

Let’s do this. Let’s change the world.

Responsibilities

• Inquiry Management: Act as the primary point of contact for inquiries related to incentive metrics, payouts, and plan interpretation. Investigate and resolve inquiries promptly with clear, data-backed communication. Track and analyze inquiry trends to identify process or data improvement opportunities. Demonstrated ability to manage inquiries with professionalism, empathy, and data-driven precision to ensure a positive stakeholder experience.
• Data Challenges and Resolution: Identify, research, and resolve data discrepancies impacting IC calculations or field reporting. Partner with cross-functional teams to correct root causes and implement preventive solutions. Maintain documentation of issue resolution and lessons learned for continuous improvement.
• Data Stewardship: Collaborate with internal teams to evaluate impact(s) of data changes. Design and document impact analyses and work with other teams to execute. Define in coordination necessary data remediations, next steps, and appropriate communications with stakeholders. Influence, design, and document data governance policies, standards, and procedures for IC data. Continually improve and define data quality measures for IC use with internal data teams to understand and evaluate the impact of data change and customer master changes. Validate data source requirements, highlight applicable risks and mitigations, and define review schedules. Understand and interpret data ingestion quality checks which have IC impact.
• Ad-hoc Analytics: Conduct analytical deep dives and ad-hoc reporting on performance, attainment, and payout trends. Create and automate dashboards or reports to provide actionable insights for business leaders. Translate complex data into clear narratives that support decision-making. This foundational IC knowledge enables the role to support end-to-end operations with accuracy, consistency, and strategic insight: Possesses a comprehensive understanding of end-to-end Incentive Compensation operations, including plan design, goal setting, contest administration, payout calculation, and performance analytics.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Incentive Compensation Inquiry & Data Operations professional we seek has these qualifications.

Basic Qualifications

• Master’s degree & 1+ years of experience in Incentive Compensation.
• Bachelor’s degree & 3+ years of experience in Incentive Compensation.

Preferred Qualifications

• 5+ years of experience in Incentive Compensation, Commercial Operations, or Sales Analytics, ideally within the biopharmaceutical or life sciences industry.
• Proven expertise in incentive compensation processes, including plan administration, data validation, payout calculation, and inquiry management.
• Expertise in various data sources - XPO, XPO PD, 867, 844, SP contract data, XPO supplemental, Hub Data, etc.
• Proficiency with IC systems and tools, along with strong working knowledge of Excel and SQL.
• Experience with data visualization and reporting tools (e.g., Power BI, Tableau, or Qlik) to provide clear and actionable insights.
• Strong understanding of data stewardship principles, including data accuracy, governance, and compliance (SOX or equivalent).
• Excellent analytical and problem-solving skills with a track record of investigating data discrepancies and identifying root causes.
• Demonstrated ability to collaborate effectively with global teams.
• Clear and professional verbal and written communication skills, with the ability to explain complex IC concepts to non-technical audiences.
• High attention to detail, accountability, and the ability to manage multiple priorities in a fast-paced, dynamic environment.
• Strong interpersonal and teamwork skills, with the ability to partner across functions.

What you can expect of us

From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Equal Opportunity Employer

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Amgen

Amgen is an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen