JOB Fair For EMAIL AND CHAT Support - WALK-IN(Freshers & EXP)

Foundever; Chennai; On-site; INR 3,00,000 - 3,50,000; Full time

Job summary

A customer service company in Chennai is seeking candidates for international customer chat and email support. The role requires good communication skills in English and flexibility for night shifts. Freshers can earn 3 lakhs per annum, while experienced candidates can earn 3.5 lakhs per annum. Interested applicants are invited to a walk-in interview on 25th and 26th September.

Benefits

Free cab provided (doorstep pick and drop)

Qualifications

• Should be flexible for night shifts with rotational week offs.
• Looking for immediate joiners only.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Troubleshoot and resolve problems for customers and partners.
• Document all customer interactions and resolutions accurately.
• Provide empathetic and clear communication.

Skills

Good communication skills in English

Ability to work night shifts

Education

+2 and above

Job description

Overview

Walk-in interview International Customer Chat & Email support with good communication FOR BOTH FRESHERS AND EXPERIENCED.

Benefits & Requirements

• 1) Free cab provided(doorstep pick and drop)
• 2) Should have good communication skills in English
• 3) Should be flexible for night shifts with rotational week offs(No day shifts)
• 4) Looking for immediate joiners only
• 5) Education - +2 & above6) Salary - Freshers - 3 lakhs per annum Experienced - 3.5 lakhs per annum

If interested, please walk-in to the below address

Foundever TRIL Infopark Ltd, 1st floor Block-C Hardy Tower Ramanujan IT SEZ, Rajiv Gandhi Salai, Taramani, Chennai.

Walk-in date - 25 Sep & 26 Sep only (Thursday and Friday)

Walk-in time - 10am to 2 pm
Contact Pavithra - 044-6607 6600

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat regarding orders, delivery status, and app-related issues.
• Troubleshoot and resolve problems for customers, restaurant partners, and delivery drivers in a timely and professional manner.
• Document all customer interactions and resolutions accurately in our CRM system.
• Provide empathetic and clear communication to ensure a positive experience for all parties.