JDE Application Support Analyst | Any UST Locations | 3–5 Years Experience

UST; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A leading technology firm is seeking an Application Support Specialist based in Bengaluru, India. The role involves providing support for JD Edwards (JDE) systems, troubleshooting functional issues, and collaborating with clients and technical teams. Candidates should have 3–5 years of experience in JDE support, excellent analytical skills, and strong communication abilities. Willingness to work in rotational shifts is essential. This position offers a dynamic work environment with opportunities for process improvement and team collaboration.

Qualifications

• 3–5 years of hands-on experience in JD Edwards (JDE) Application Support.
• Strong knowledge of JDE Warehouse Management and Supply Chain modules.
• Experience supporting 3rd party integrations with JDE systems.

Responsibilities

• Provide application support for JD Edwards (JDE) systems in production environments.
• Troubleshoot and resolve functional issues related to JDE modules.
• Work closely with client SMEs and business users.

Skills

JDE Application Support

JDE Warehouse Management

JDE Supply Chain modules

Analytical skills

Troubleshooting skills

Communication skills

Stakeholder management

Job description

Candidates ready to join immediately can share their details via email for quick processing.

[e-mail]

Key Responsibilities

Application Support

• Provide application support for JD Edwards (JDE) systems in production environments.
• Troubleshoot and resolve functional issues related to JDE Warehouse Management and Supply Chain modules.
• Handle incident management, service requests, and problem resolution within defined SLAs.

Functional Support

• Work on JDE modules including:
• Warehouse Management
• Supply Chain Management
• Purchase
• Inventory Management
• Provide support to business users and ensure smooth execution of business processes.

Integration & System Support

• Support 3rd party integrations with JDE systems.
• Investigate integration issues and coordinate with technical teams for resolution.
• Monitor system performance and ensure application stability.

Process Improvement

• Identify process improvement and automation opportunities within client business processes.
• Recommend enhancements to improve system efficiency and user experience.

Stakeholder & Team Collaboration

• Work closely with client SMEs, business users, and technical teams.
• Guide and mentor junior team members on complex issues.
• Provide clear communication, documentation, and reporting.

Required Skills & Experience

• 3–5 years of hands-on experience in JD Edwards (JDE) Application Support.
• Strong knowledge of JDE Warehouse Management and Supply Chain modules.
• Experience working with Sales, Purchase, and Inventory modules.
• Experience supporting 3rd party integrations with JDE systems.
• Strong analytical and troubleshooting skills.
• Good communication and stakeholder management skills.

Additional Requirements

• Willingness to work in rotational UK and US shift timings.